Audi Grapevine

On recommendation of a friend, I stopped by to see the new Audi S5. I loved it immediately. The sales personnel and not only felt like I got a great deal but was treated with respect and no undue pressur new Audi S5. I loved it immediately. The sales personnel and not only felt like I got a great deal but was treated with respect and no undue pressure. Overall a great experience! More

Best service department experience in my 40 years of driving. Randy was the best. Car was even finished early. driving. Randy was the best. Car was even finished early. More

Fast and super friendly. One thing that I also looked into first was to make sure they had a Loner car just in case I needed one which they did but luckily my car issue was f One thing that I also looked into first was to make sure they had a Loner car just in case I needed one which they did but luckily my car issue was fixed that same day. More

Anthony did a great job managing my service visit. He was efficient and provided updates, as requested. I had a very good experience with my service at Graoevine Audi. He was efficient and provided updates, as requested. I had a very good experience with my service at Graoevine Audi. More

Great responsiveness! Got us in and out in one day and fixed our problem. Thank you! Got us in and out in one day and fixed our problem. Thank you! More

Rene is outstanding service rep! One of the best ever. Will come back again, for sure. One of the best ever. Will come back again, for sure. More

I got what I asked for with good customer service service, communication and exceptional service service, communication and exceptional service More

After visiting several Audi dealerships across DFW, I can confidently say that Audi Grapevine is in a league of its own. While we originally purchased our vehicle at Audi Dallas, a chance service appointment confidently say that Audi Grapevine is in a league of its own. While we originally purchased our vehicle at Audi Dallas, a chance service appointment at the Grapevine location changed everything for us. We haven’t gone anywhere else since. The service team is the heartbeat of this dealership. Renee is a true professional who always takes the time to explain the 'why' behind the work and provides immediate peace of mind. Even during his brief absence, Michael stepped up and helped us navigate a major challenge with ease. Seeing Renee back with the Audi family is wonderful—he is the kind of advisor you can reach out to at any time and get an honest answer ASAP. If you want 10-star service and total confidence in your vehicle's care, go to Audi Grapevine and ask for Renee! More

Very good service—everyone was very friendly. I really like that they also have staff who speak Spanish. I really like that they also have staff who speak Spanish. More

Service tech was knowable about the concerns and presented an acceptable treatment plan that i agreed with presented an acceptable treatment plan that i agreed with More