Audi Grapevine

Outstanding service. Shaun W helped us through out the process. Every visit at the dealership Shaun went above and beyond to not only answer our questions but also to mak Shaun W helped us through out the process. Every visit at the dealership Shaun went above and beyond to not only answer our questions but also to make the process smooth and we were happy and satisfied. This was one of the best car buying experience we had. The finance department is another example where the whole process went like a breeze. This dealership for sure has setup a very high bar from customer satisfaction to make the car buying experience enjoyable. More

Joel G is a pleasure to work with and always make the service experience as smooth as possible. He is also an excellent advisor on the specifics and any options available. I will only work with Joel when service experience as smooth as possible. He is also an excellent advisor on the specifics and any options available. I will only work with Joel when I come in for service. Paul Milosevich More

Service rep Rene Laurel is very good, very efficient, very professional, he deserves a raise. very professional, he deserves a raise. More

Excellent customer service, very responsive, looking forward to buying another Audi from them. Is Grapevine the greatest Audi dealer of all time?,,,,they are definitely in the running. forward to buying another Audi from them. Is Grapevine the greatest Audi dealer of all time?,,,,they are definitely in the running. More

Service was excellent, Rene Laurel always takes good care of me. The dealership excepted responsibility for an issue and corrected it without question. That's rare these days. of me. The dealership excepted responsibility for an issue and corrected it without question. That's rare these days. More

Wonderful service department. Service advisor, Renee, is professional, friendly, and very knowledgeable. I couldn’t be happier with my experience. Service advisor, Renee, is professional, friendly, and very knowledgeable. I couldn’t be happier with my experience. More

My service advisor, Joseph B did a really, really great job. He was communicative, kind, and so quick. He really made me feel like I was his best customer! job. He was communicative, kind, and so quick. He really made me feel like I was his best customer! More

Timely. Very personable. Listen to the client. Problem and cost was communicated prior to repair. Very personable. Listen to the client. Problem and cost was communicated prior to repair. More

The service at this dealership is “top shelf”. I was on a time crunch to get everything completed and was willing to bring it back to finish on another day, but they made it happen and was done an I was on a time crunch to get everything completed and was willing to bring it back to finish on another day, but they made it happen and was done an hour BEFORE promised… AND washed and vacuumed!! Thanks so much! More

Service was fast, friendly and completed earlier than expected. No hard sales on services not needed. expected. No hard sales on services not needed. More