Audi Grapevine

Wonderful service department. Service advisor, Renee, is professional, friendly, and very knowledgeable. I couldn’t be happier with my experience. Service advisor, Renee, is professional, friendly, and very knowledgeable. I couldn’t be happier with my experience. More

My service advisor, Joseph B did a really, really great job. He was communicative, kind, and so quick. He really made me feel like I was his best customer! job. He was communicative, kind, and so quick. He really made me feel like I was his best customer! More

Timely. Very personable. Listen to the client. Problem and cost was communicated prior to repair. Very personable. Listen to the client. Problem and cost was communicated prior to repair. More

The service at this dealership is “top shelf”. I was on a time crunch to get everything completed and was willing to bring it back to finish on another day, but they made it happen and was done an I was on a time crunch to get everything completed and was willing to bring it back to finish on another day, but they made it happen and was done an hour BEFORE promised… AND washed and vacuumed!! Thanks so much! More

Service was fast, friendly and completed earlier than expected. No hard sales on services not needed. expected. No hard sales on services not needed. More

Staff very friendly and courteous. Arrived about an hour earlier than appointment time. They weee still able to accommodate. Service time was as described over the phone. Arrived about an hour earlier than appointment time. They weee still able to accommodate. Service time was as described over the phone. More

Promt very professional clean and go above and beyond to know exactly what service you are requesting. know exactly what service you are requesting. More

Joel Gogue & Joseph Brodrick were excellent in assisting me with getting my new tires on my A8. I will be back in a couple of weeks with more service for my vehicle. me with getting my new tires on my A8. I will be back in a couple of weeks with more service for my vehicle. More

Nice people easy to get appointments…nice waiting room. Fun to browse the floor of cars while you wait. Fun to browse the floor of cars while you wait. More

The service department at this dealership is excellent. I have brought my A5 to be serviced several times and I am completely satisfied. However the sales department seems to really not pay much attention I have brought my A5 to be serviced several times and I am completely satisfied. However the sales department seems to really not pay much attention to me when I come in there and look around at the new vehicle‘s. It’s almost like they ignore me because I am a Hispanic male who doesn’t wear a suit and tie. I actually went there first when I was looking to buy a new car but ended up buying it from Audi of Dallas because of the way I was treated at this dealership. More