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Audi Grapevine

Grapevine, TX

4.7
1,245 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,245 reviews

December 31, 2021

My favorite and only dealership!! The service is always good. My service advisor was a great help today More

by Boyz10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benson
Jan 06, 2022 -

Audi Grapevine responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 31, 2021

Excellent experience and guidance from Kevin F. He kept me updated throughout the service process. More

by DFWmark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
Jan 06, 2022 -

Audi Grapevine responded

Thank you for your kind words for Kevin, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

December 29, 2021

This was the best car shopping experience! They went above and beyond and had me in and out in less than 2 hours. I’m sold on the Audi service! More

by BrookeGoosby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Dec 30, 2021 -

Audi Grapevine responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 27, 2021

Everyone here made me feel listened to. They made sure I was comfortable and that my car was serviced in an appropriate time. More

by cvaldez2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitzgerald
Dec 30, 2021 -

Audi Grapevine responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 22, 2021

Rene was the first service manager I have had at this location that has been helpful and courteous. Restored my faith in this service department. More

by laurie.s1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
Dec 30, 2021 -

Audi Grapevine responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 22, 2021

The service department was quick to respond to my issue and customer service was amazing as usual. Thank you! More

by thowell3575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 30, 2021 -

Audi Grapevine responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 21, 2021

Ease of scheduling and convenience of pickup/dropoff. Quick turnaround. Clean car is an added plus. More

by Mrtu1688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene
Dec 30, 2021 -

Audi Grapevine responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 17, 2021

Vernon is a great guy. He is considerate and kept we well informed throughout the whole service. He is very experienced and helped me make decisions about what is necessary to do and what would be beneficial More

by klaus.altrichter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Burns
Dec 30, 2021 -

Audi Grapevine responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 17, 2021

Joel at Audi Grapevine is the awesomest and truly ROCKS! Joel always provide us with exceptional service even if we come across some last minute request. He take cares of every minute details whenever we dr More

by Nick Pawar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel and Larry
Dec 30, 2021 -

Audi Grapevine responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

December 11, 2021

I was greeted upon arrival by Bill.He explained what I was greeted upon arrival by Bill. He explained what maintenance would be performed & my car was ready ahead schedule. Bill kept in good contact ove More

by Jandbbruso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 13, 2021 -

Audi Grapevine responded

Thank you for your kind words for Bill! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

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