Audi Grapevine

Had an issue with my car and Shannon was able to get me squeezed in and thank goodness there was way more wrong than what the car was showing. Very much appreciate him! squeezed in and thank goodness there was way more wrong than what the car was showing. Very much appreciate him! More

Vernon was incredible and quickly helped with a late afternoon battery issue. He answered a bunch of questions that I had and made recommendations on how to prevent a further issue and future needed ma afternoon battery issue. He answered a bunch of questions that I had and made recommendations on how to prevent a further issue and future needed maintenance. They always have a ton of available appointments, even last minute. More

They have been efficient and professional in all of my interactions with them for the past years interactions with them for the past years More

Always been a pleasure servicing my car here. Joel Gogue service rep provide great service service rep provide great service More

Good experience overall and the service representative, Erik was very helpful. No real issues but the fact that they have differing Audi service plans that were not explained before this visit was "intere Erik was very helpful. No real issues but the fact that they have differing Audi service plans that were not explained before this visit was "interesting". I did sign up for the plan discussed but this wasn't my first visit, why wasn't I told of this before? This is the only reason I couldn't give them a higher rating. More

The service department is top notch. Friendly, knowledgeable and helpful staff. Waiting area is super comfortable and pleasant. knowledgeable and helpful staff. Waiting area is super comfortable and pleasant. More

Bill was very helpful and made the entire experience a great one. Great people/service great one. Great people/service More

No issues as experience has always been as expected. Would recommend to prospective customers and others. Would recommend to prospective customers and others. More

JulieAnne makes the difference. Great service ever time I work with her. I will be back. I work with her. I will be back. More