
Audi Grapevine
Grapevine, TX
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Eric has always been very professional and makes me feel my car is always in good hands. Thanks a lot for the excellent service and for always exceeding expectations. my car is always in good hands. Thanks a lot for the excellent service and for always exceeding expectations. More
Quick. Simple. Easy! Ordering my car was a breeze.Shawn Quick. Simple. Easy! Ordering my car was a breeze. Shawn Wangen kept me up to date while waiting for my 2021 A5 Cabriolet to arrive from Germany to G Quick. Simple. Easy! Ordering my car was a breeze. Shawn Wangen kept me up to date while waiting for my 2021 A5 Cabriolet to arrive from Germany to Grapevine. I look forward to the warm days/nights now as it gives me a perfect reason to drop the top. The entire Audi Grapevine team holds a special place in my heart, especially in the middle of a pandemic. Thank you! CrysP~ More
Amazing service appointment. Vernon is exceptional. His customer service and attention to detail went above and beyond. Thanks for a great service experience from beginning to end. customer service and attention to detail went above and beyond. Thanks for a great service experience from beginning to end. More
I have had nothing but positive experiences with service and sales. Audi of Grapevine certainly deserves consideration for service and sales. I even used a coupon and was treated no differently. and sales. Audi of Grapevine certainly deserves consideration for service and sales. I even used a coupon and was treated no differently. More
Professional service, speedy service and very good value. I am always treated fairly and could not be happier with my experience with Audi Grapevine so far. I am always treated fairly and could not be happier with my experience with Audi Grapevine so far. More
Noted “Tire Pressure Low” warning and light remained on after self-servicing. So, I brought my car in for repair. Service rep, Chris, was very courteous and professional. I waited for car and repairs were after self-servicing. So, I brought my car in for repair. Service rep, Chris, was very courteous and professional. I waited for car and repairs were completed promptly. Well Done! More
Service advisor was quick, courteous, and thorough. This service visit was great and all work performed to a high standard. Customer service is tough, but I felt like Audi Grapevine went well above to prov service visit was great and all work performed to a high standard. Customer service is tough, but I felt like Audi Grapevine went well above to provide A+ service. More
They were very nice to me before I purchase a vehicule with them, soon I purchased the vehicle with them , they didn't care anymore . The wouldn't even pick up my call or return my call. I really did reg with them, soon I purchased the vehicle with them , they didn't care anymore . The wouldn't even pick up my call or return my call. I really did regret why i did business with them. More
Excellent service, quality work, prompt timeframe. Appreciated the text for time to pick up the vehicle. Saved us time. Also liked the appointment calendar reminders. Appreciated the text for time to pick up the vehicle. Saved us time. Also liked the appointment calendar reminders. More
I could not be more satisfied. Rene helped me upon arrival, his findings were not what I wanted to hear. I was not pleasant to him and was very brash about his data. I'm car smart and a hands on guy. arrival, his findings were not what I wanted to hear. I was not pleasant to him and was very brash about his data. I'm car smart and a hands on guy. The information after the service visit was exactly what I assumed would be the problem. The information Rene gave before and after the service was extremely helpful. It's not often that I leave with a feeling of total contentment but today was that day. He should see this review, and you should be thankful for having him on your staff. More