Audi Grapevine

My service consultant was the best yet at Audi Grapevine. Thank you, Jessica! Very professional and attentive. I appreciate her desire to make sure my expectations were met. Thank you, Jessica! Very professional and attentive. I appreciate her desire to make sure my expectations were met. More

flexible service appointments,great facility, clean and safe environment; professional explanation of inspection items, detailed inspection report, Joel was the perfect service advisor, I will recommend safe environment; professional explanation of inspection items, detailed inspection report, Joel was the perfect service advisor, I will recommend Grapevine Audi More

Audi TT Battery I was pleased that the Dealership had in stock the replacment battery for my 2002 Audi TT Roadster so I was able to get my car back on the road. I was pleased that the Dealership had in stock the replacment battery for my 2002 Audi TT Roadster so I was able to get my car back on the road. More

Everyone was polite & the deal went smoothly. The dealership is beautiful & clean. They gave me the best price on the vehicle I wanted. I went to 3 other dealerships that tried to charge me with a to dealership is beautiful & clean. They gave me the best price on the vehicle I wanted. I went to 3 other dealerships that tried to charge me with a ton of dealer add ons, but Grapevine did not do that. More

Hello Don't have anything to say. Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, blah, Blah, Blan...25 wor Don't have anything to say. Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, Blah, blah, Blah, Blan...25 words whew! More

Consistently exceeds expectations We are the proud owners of a Q7 and a A6. Cris and Jared in the service department strive to exceed our expectations and always do. Grapevine Audi's e We are the proud owners of a Q7 and a A6. Cris and Jared in the service department strive to exceed our expectations and always do. Grapevine Audi's excellent service over the last 4 years is the reason we will be back when we need a new vehicle. More

Another great service experience! Had to have my state inspection done to re-register my Audi. Work was done promptly and the report was explained to me. At the same time, the compli Had to have my state inspection done to re-register my Audi. Work was done promptly and the report was explained to me. At the same time, the complimentary car wash. Eric, the service advisor was very professional and kept me posted on the progress. Only complaint - and it’s more of the clientele than the dealership. NTX has a mask mandate and over half the customers waiting in the lounge were not wearing their masks even though signs were posted. They had them but had them hanging or not on at all. I brought it to the attention of an employee who did have people ask everyone to wear their mask but not all complied. Again, a customer issue vs a dealership issue. More

Warranty issue, done well In this market of COVID-19 health safety by proper cleaning after the work is foundational. Without this the rating would be very low. This dealership In this market of COVID-19 health safety by proper cleaning after the work is foundational. Without this the rating would be very low. This dealership maintains all areas that the customer occupies perfectly. The car comes out of mechanic area with proper cleaning also. Then the grade on the repair; this dealership has a methodical work ethic that is apparent by inspection after the work is complete and also in a printed report. More

The experience of purchasing the Audi Q5-45 TFSI (Titanium Quattro) that is Navarra Blue with Black interior, was very satisfying. The staff was very helpful. (Titanium Quattro) that is Navarra Blue with Black interior, was very satisfying. The staff was very helpful. More

Audi Grapevine provides a great customer experience. I actually live in The Colony, TX but enjoy the dealership so much that I don’t mind the mileage or time that is needed in order to get great service f actually live in The Colony, TX but enjoy the dealership so much that I don’t mind the mileage or time that is needed in order to get great service for my car and peace of mind. William Garrett More