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Audi Grapevine

Grapevine, TX

4.6
1,273 Reviews

1260 E State Hwy 114

Grapevine, TX

76051

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Showing 1,273 reviews

November 19, 2020

Thank you for excellent service - I got an appt quickly after calling because of a check oil light. My advisor provided me with a detailed plan and the work was completed earlier than anticipated! Very com More

by oday5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 20, 2020 -

Audi Grapevine responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

November 18, 2020

Great experience Very helpful and considerate I liked Great experience Very helpful and considerate I liked the attitude of the staff and their commitment to helping keep me safe Area was very clean More

by Djeffdahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 20, 2020 -

Audi Grapevine responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 08, 2020

Service was wonderful as usual! Work was done in a timely matter! Everyone was very friendly and mask safe. The car wash was very appreciated. Thanks, Vernon! More

by Sandra mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon
Nov 13, 2020 -

Audi Grapevine responded

Thank you, Sandra, for your kind words for our staff! We are very happy to hear that we were able to provide you with a wonderful service experience!

November 06, 2020

They gave me peace of mind that was much needed after being in a car accident that was of no fault of mine. The shop the insurance sent my car to for repairs gave false and alarming information. So, I ca More

by Nicole Trigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 13, 2020 -

Audi Grapevine responded

Hi Nicole, thank you for letting us repair your vehicle, we appreciate your kind words for our staff!

November 04, 2020

Eric was very helpful and got my sq5 done very quickly. He also gave me a loaner basically when it arrived and we were finishing up the paperwork from my dropoff. Instead of just saying we dont have any lo More

by xanderboi04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for Eric! We are very happy to hear that he was able to provide you with a quick service experience!

November 01, 2020

45,000 mile service and a follow-up to a radio problem. My pre-set Sirius channels were automatically been deleted. Sirius had notified Audit but there is no fix. ????? More

by lthadley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernon Burns
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Nov 13, 2020 -

lthadley responded

To help me I need a fix for the pre-set stations automatically being deleted. !!!!!

October 31, 2020

A perfect first car purchase experience. The car was exactly as advertised, the process was easy, everyone was professional, and everything was done right! We would highly recommend Audi Grapevine. More

by JoshSprague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Zhange, Jake Kaufman
Nov 13, 2020 -

Audi Grapevine responded

Thank you, Josh, for your kind words for our staff! We are very happy to hear that we were able to provide you with a perfect car buying experience! Congratulations and we thank you for your business!

Nov 13, 2020 -

Audi Grapevine responded

Thank you for the review, Josh! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

October 29, 2020

Great experience!....They made the whole process easy and convenient! Loved working with everyone involved in the sale and love my (new to me) used Cadillac! Thanks to you all! Jennifer More

by jensal66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax
Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with a great car buying experience! Congratulations and we thank you for your business!

Nov 13, 2020 -

Audi Grapevine responded

Thank you for your kind words for Dax and our team! We are thrilled that they provided you with a great car buying experience. Congratulations on your new car!

October 29, 2020

Very attentive and good communication. Answered all of our questions. Listened to all of our concerns. Was available to respond to our questions and concerns. More

by eddiebp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Nov 13, 2020 -

Audi Grapevine responded

Thank you for being our customer, we appreciate your kind words about our staff!

Nov 13, 2020 -

Audi Grapevine responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 29, 2020

Eric has always been very professional and makes me feel my car is always in good hands. Thanks a lot for the excellent service and for always exceeding expectations. More

by Omar Escalante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 13, 2020 -

Audi Grapevine responded

Thank you, Omar, for your kind words about Eric! We are very happy to hear that he was able to provide you with an excellent service experience!

Nov 13, 2020 -

Audi Grapevine responded

Thank you Omar for your kind words for Eric! We are thrilled that he provided you with a professional and excellent service visit. We look forward to your business with us again!

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