Audi Grapevine

Great customer service Team & Service manager goes above and beyond the call of duty! They consistently work with customers for the best solution to build true customer loy Team & Service manager goes above and beyond the call of duty! They consistently work with customers for the best solution to build true customer loyalty. More

Good Service by Jessica Good and friendly service provided by Jessica. But I wish the oil change would have been done much faster. I had to wait for 3 hours even after taking Good and friendly service provided by Jessica. But I wish the oil change would have been done much faster. I had to wait for 3 hours even after taking the appointment. More

White glove treatment Booking on the website is easy and convenient, check-in is painless, Lyft arrives within minutes and you’re on your way. Your assigned advisor calls Booking on the website is easy and convenient, check-in is painless, Lyft arrives within minutes and you’re on your way. Your assigned advisor calls you right away with an estimate and keeps you informed. A little pricey, but somehow I keep coming back. More

Great service Eric was very helpful and friendly. Serviced was on time. We will bring our car back for service. Excellent location for us. Thank you again! Eric was very helpful and friendly. Serviced was on time. We will bring our car back for service. Excellent location for us. Thank you again! More

Eric Juarez, my service advisor is the absolute best. Eric is mindful of my time and works well with the mechanics to keep the experience quick, prompt with service and back on the road. Eric is mindful of my time and works well with the mechanics to keep the experience quick, prompt with service and back on the road. More

2016 Audi A4 Service Very pleased with service. Quickly completed service while i waited. Friendly staff, all wearing masks — clearly taking customers well being seriously Very pleased with service. Quickly completed service while i waited. Friendly staff, all wearing masks — clearly taking customers well being seriously. Thank you! Will return More

Battery Needed exchanging Easy to make an Appointment. Rene was awesome (as usual). Kept me informed. Arranged for Lyft rides to/from the Dealership. Work was completed on time Easy to make an Appointment. Rene was awesome (as usual). Kept me informed. Arranged for Lyft rides to/from the Dealership. Work was completed on time More

First class treatment of customers, high quality workmanship I bought my first Audi here two and half years ago and continue to be impressed with the service experience. They do a really good job finding the so I bought my first Audi here two and half years ago and continue to be impressed with the service experience. They do a really good job finding the source issues, and work with the warranty company for you when appropriate. Really glad I bought a service package too, since it ended up saving me money. More

Great Service This dealership is top-notch! Great service experience - that's why I keep coming back! You will always be treated with kindness and they make you fee This dealership is top-notch! Great service experience - that's why I keep coming back! You will always be treated with kindness and they make you feel like you are their only guest, even in a room full of service customers. Highly recommend! More

I called on a Monday and got an appointment with a loaner car by Thursday. The problem was diagnosed and fixed by the next day. Their process of checking you in has changed and is very quick and efficient. car by Thursday. The problem was diagnosed and fixed by the next day. Their process of checking you in has changed and is very quick and efficient. More