Audi Grapevine

Anthony was very professional, got my car back promptly and clean, with a detailed description of the cars overall condition and clean, with a detailed description of the cars overall condition More

Excellent customer service, very communicative and dealership is very well maintained. Kelvin is very personable and I appreciated the attention to detail today! dealership is very well maintained. Kelvin is very personable and I appreciated the attention to detail today! More

Chen knowledgeable about vehicle and willing to negotiate. Very happy with vehicle I bought and process not as bad as could have been. I would recommend. negotiate. Very happy with vehicle I bought and process not as bad as could have been. I would recommend. More

Beautiful Audi dealership. The workers are very professional, customer friendly, and attentive. Today, you gained two new clients. I recommend this place to others. Join to The workers are very professional, customer friendly, and attentive. Today, you gained two new clients. I recommend this place to others. Join to the Audi’s family! My experience was like walking in a paradise. Thank you so much for your time and exemplary service. More

Brought my car in for an oil change with an appointment at 1 o’clock, and I didn’t get out until 530 I’ve had my car in there two other times and the same thing happens. Takes all afternoon to get anythin at 1 o’clock, and I didn’t get out until 530 I’ve had my car in there two other times and the same thing happens. Takes all afternoon to get anything done. However, today when I came in to talk to Varon to help me syncing my phone with my car that was excellent service More

I'm always greeted by my service advisor he provides the best customer service. there is, he's a true professional. and very knowledgeable. best customer service. there is, he's a true professional. and very knowledgeable. More

Great service and customer service. I brought my car in for an annual oil change and service and everything was great. They gave me a complimentary wash for the wait which I very much a I brought my car in for an annual oil change and service and everything was great. They gave me a complimentary wash for the wait which I very much appreciated. More

Appreciate and trust the expertise of the service techs and advisors who have helped me, including AJ and Michael. Went in yesterday with a flat tire, and they found an issue with my bushings that needed r and advisors who have helped me, including AJ and Michael. Went in yesterday with a flat tire, and they found an issue with my bushings that needed repair. I always drive away feeling safe and good about my experience. More

Outstanding customer service. Knowledgeable and kept me communicated through the whole process. I would recommend this dealership, Audi Grapevine. Knowledgeable and kept me communicated through the whole process. I would recommend this dealership, Audi Grapevine. More

Poor communication - never informed me car was completed. Item was not fixed as promised requiring multiple visits to address same issue. No loaners available even after it was promised. Told me there wer Item was not fixed as promised requiring multiple visits to address same issue. No loaners available even after it was promised. Told me there were no loaners available for 6-weeks out. More