Audi Grapevine

Great experience buying new vehicle from Sales (Luis), General Manager, and Financing. The young lady that helped introduce amazing technology on the car was amazing as well. Great job General Manager, and Financing. The young lady that helped introduce amazing technology on the car was amazing as well. Great job More

Joel is and has been phenomenal since I've been a customer of this dealership, which is 4 yrs now. It started with the General Manager, then my sales people, and then to service even when Joel wasn't customer of this dealership, which is 4 yrs now. It started with the General Manager, then my sales people, and then to service even when Joel wasn't my go to. As I worked with the other two Service Reps I've had, Joel was always kind, polite and willing to assist. More

The professionalism of Daniel Greer was extraordinary. He answered every question posed and fully explained all aspects of the process. You should consider him a real asset to your dealership. He answered every question posed and fully explained all aspects of the process. You should consider him a real asset to your dealership. More

The Audi Grapevine location is hands down the best. Do not go to the Downtown FTW location it will turn you away from buying an Audi. If you go to the Grapevine location, everyone there from sales to serv not go to the Downtown FTW location it will turn you away from buying an Audi. If you go to the Grapevine location, everyone there from sales to service is what you would expect from a luxury dealership! More

Great service, never have had any issue. Chris Zamora was great. I got the 40K service, received a loaner, everything was good. Great Service, very happy was great. I got the 40K service, received a loaner, everything was good. Great Service, very happy More

Service techs are knowledgeable and friendly. Vernon was no exception. Have always gotten great service since we purchased our Q in 2016. Nice dealership. Very professional. no exception. Have always gotten great service since we purchased our Q in 2016. Nice dealership. Very professional. More

Great service department!Rene does a great job! Very Great service department! Rene does a great job! Very service oriented. Always giving great advice on what is best for our two Audi’s , to keep then Great service department! Rene does a great job! Very service oriented. Always giving great advice on what is best for our two Audi’s , to keep then in tip top condition! More

Appreciate the service and all was well done. I would appreciate the dealership making more loaner cars available, as I was unable to obtain a loaner despite scheduling an appointment. I was told they h appreciate the dealership making more loaner cars available, as I was unable to obtain a loaner despite scheduling an appointment. I was told they had all been reserved already. I was provided with transportation via Lyft and that was fine, but I still did not have a vehicle to drive while waiting on my service to be completed. More

I brought my Q5 in for an oil change. Vernon was efficient enough to mention a recall I may have missed. He also asked my permission if I would like my car washed. I thought that was sincerely nice efficient enough to mention a recall I may have missed. He also asked my permission if I would like my car washed. I thought that was sincerely nice. BTW, the car had just come back from a 2K road trip and really needed a good bath. Car was immaculate when I got it back. I enjoy the service I get with Audi of Grapevine. I continue to recommend them when I can. More

Joel Gogue is awesome...he's efficient, well mannered, and professionally dressed. The service center runs like a well oiled machine. Many people greeted me and offered to help. Top drawer service! and professionally dressed. The service center runs like a well oiled machine. Many people greeted me and offered to help. Top drawer service! More