Audi Grapevine
Grapevine, TX
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They treat the customer like royalty!Great communication They treat the customer like royalty! Great communication every step of the way! Fast service and a pleasant waiting area! A little out of my way b They treat the customer like royalty! Great communication every step of the way! Fast service and a pleasant waiting area! A little out of my way but worth the trip! More
Very good experience. Took less time than expected. Staff was very coutious but professional. Everything was clean in the waiting area. My car was clean inside and out when they finished. The only negative i was very coutious but professional. Everything was clean in the waiting area. My car was clean inside and out when they finished. The only negative item was the coffee maker was out of service. I will definitely be back again when it is time. More
Great service. Great coupon price for Sunday oil change! And the car wash especially after our snowstorm was just perfect at the right time. I will be back! And the car wash especially after our snowstorm was just perfect at the right time. I will be back! More
Rene was awesome and personable. Your team nailed my service again. Always a pleasure. I’ll be sure to recommend your dealership. I don’t dig the 25 word minimum in the survey. service again. Always a pleasure. I’ll be sure to recommend your dealership. I don’t dig the 25 word minimum in the survey. More
Always prompt and greeted with a smile and friendly service. Get answers to your questions and very professional. I like the atmosphere there !! Every time I go there I am always treated with respect ! service. Get answers to your questions and very professional. I like the atmosphere there !! Every time I go there I am always treated with respect !! More
Great customer service and friendly staff! I wouldn’t take my car anywhere else! Very nice and clean waiting area and fast service! Safe place to wait for your car! take my car anywhere else! Very nice and clean waiting area and fast service! Safe place to wait for your car! More
I have always found the staff at Audi Grapevine to be very courteous. I especially like dealing with Vernon Burns, assistant Service Manager. When I have waited for service on my Audi SQ5 he is always ve very courteous. I especially like dealing with Vernon Burns, assistant Service Manager. When I have waited for service on my Audi SQ5 he is always very helpful. More
Vernon was once again fantastic as the service representative. He is beyond professional and always takes great care of me and my car. Vernon is one of the major reasons I get my car serviced at representative. He is beyond professional and always takes great care of me and my car. Vernon is one of the major reasons I get my car serviced at Audi Grapevine. More
My S7 had issues with the cold weather and was able to get help from Audi Grapevine to get my car repaired as quickly as the weather made it possible. I appreciated Joel staying a bit late in order to me get help from Audi Grapevine to get my car repaired as quickly as the weather made it possible. I appreciated Joel staying a bit late in order to meet me when I picked up my car. Thanks! More
Good mechanics just don’t get your oil changed late in the day may be a problem........... had to come back and have door handle fixed don’t know why it broke off right??? the day may be a problem........... had to come back and have door handle fixed don’t know why it broke off right??? More


