Audi Grapevine

AUDI GRAPEVINE HAS A STELLAR TEAM! I had leased a new Q3 from Audi Grapevine when they'd first opened the dealership in 2017. Robert Jean was my salesperson. He made me feel important I had leased a new Q3 from Audi Grapevine when they'd first opened the dealership in 2017. Robert Jean was my salesperson. He made me feel important (as a person...not just the means to a sale!) Everyone I had worked with that during first transaction was so courteous and helpful--management, finance, service, new-car technology orientation, etc. Long story short...OF COURSE, I went back to see Robert and the Audi Grapevine team at the end of my lease! And, they did not disappoint! So, not only did I lease a new Q3, my son purchased the one I had been driving for the past three years! *PS "Aspen" (the delightful, tech specialist who helped me this time) was wonderfully patient with me and my "Roll-a-Dex mentality! More

Technical support is great Had an issue w/Q5 and the SOS system recently and service resolved that same day. Great Technician who took the time to answer a few other questions I Had an issue w/Q5 and the SOS system recently and service resolved that same day. Great Technician who took the time to answer a few other questions I had regarding the vehicle and some of my intended uses for it. More

Amazing customer service every time!! I highly recommend Audi of Grapevine and the place is spotless!! Check them out, you won’t be disappointed!! Ann Audi of Grapevine and the place is spotless!! Check them out, you won’t be disappointed!! Ann More

Excellent Communication through Entire Process Made appt., was reminded of appt., came in and verified what was to be done. Communicated with me while I waited for vehicle and when complete, brough Made appt., was reminded of appt., came in and verified what was to be done. Communicated with me while I waited for vehicle and when complete, brought me a perfectly hand-washed vehicle. Nuff said! More

It was a pleasant visit exceptional customer service great professionalism and was kept up to date on a play by play with what was going on. great professionalism and was kept up to date on a play by play with what was going on. More

Outstanding Service Experience.....Yet Again! Saw the rotate & re-balance special via e-mail. Had a quiet afternoon at work (no con calls!), so decided to head over to Audi Grapevine to get that Saw the rotate & re-balance special via e-mail. Had a quiet afternoon at work (no con calls!), so decided to head over to Audi Grapevine to get that done, get a wash and see if I needed anything else. I was in and out in like ~90 minutes. Saved a few bucks with the special and was able to work efficiently while there. As always, Jared took great care of me. More

Appointment was at 7am and Eric was prompt and very courteous. The service went smoothly, all work was explained and checkout was quick and efficient. Great experience!! courteous. The service went smoothly, all work was explained and checkout was quick and efficient. Great experience!! More

Best dealership in sales and service. I have gotten my last 4 cars here. I always borrow a car for service which is great since that’s my only car. last 4 cars here. I always borrow a car for service which is great since that’s my only car. More

Purchase a 50th Wedding Anniversary Audi A3 for my wife Our experience at Audi Grapevine was great. Got the car we wanted quickly from Kansas. The negotiations went very well on both sides of the table. My Our experience at Audi Grapevine was great. Got the car we wanted quickly from Kansas. The negotiations went very well on both sides of the table. My wife is extremely happy with the car. We traded a great 2013 VW Beetle convertible that I am pretty sure you have already sold by the same day we picked up our car. Win/Win for all. More

As usual the service was done promptly and the friendly and professional attention from my service manager Rene will keep me coming back. Audi service coverage has been a valuable investment. and professional attention from my service manager Rene will keep me coming back. Audi service coverage has been a valuable investment. More