Audi Grapevine

Vernon went above and beyond to make sure my service was done at a timely manner and kept me informed throughout the process. I also want to thank you Mo Saleh the general manager for having the best employ done at a timely manner and kept me informed throughout the process. I also want to thank you Mo Saleh the general manager for having the best employee working at Audi grapevine. Great work comes from a great leader. More

Excellent service from pull-up to pickup. Constant communication and had loaner as promised in the easy online reservation. Thanks Grapevine Audi! Highly recommend this servicer. communication and had loaner as promised in the easy online reservation. Thanks Grapevine Audi! Highly recommend this servicer. More

New Audi My husband and I visited Grapevine Audi to test drive and see if we had any interest in purchasing an Audi but after working with Felicia and Alex we My husband and I visited Grapevine Audi to test drive and see if we had any interest in purchasing an Audi but after working with Felicia and Alex we decided we wanted to buy from them. Thank you for the pleasant experience and I would definitely buy another car from Grapevine Audi. More

Quick & Clean I brought my very dirty Audi A4 in for a Recall and was in and out in less than 1 hour and they even washed my car. I brought my very dirty Audi A4 in for a Recall and was in and out in less than 1 hour and they even washed my car. More

Kenny and Zhiyang were fantastic to work with from the initial call to the final sale Kenny Nguyen and Zhiyang Chen went the extra mile on every concern, even in areas they didn’t have to. They were more initial call to the final sale Kenny Nguyen and Zhiyang Chen went the extra mile on every concern, even in areas they didn’t have to. They were more concerned with a happy customer than doing the minimum. More

Great experience Fast and efficient and a great waiting area with food and drinks. Loved the coffee machine and the chick fila breakfast sandwiches. The entire place Fast and efficient and a great waiting area with food and drinks. Loved the coffee machine and the chick fila breakfast sandwiches. The entire place was friendly to all the customers. More

Clean, quick and courteous I brought my car in for minor service and a wash. It took less than an hour for both, and I enjoyed a couple of cups of coffee and a muffin while I w I brought my car in for minor service and a wash. It took less than an hour for both, and I enjoyed a couple of cups of coffee and a muffin while I waited. It was great. More

Service while I waited. Routine oil change and tire rotation. Christian very helpful and had the car back in only two hours on a very busy day. Thanks for the great lounge a Routine oil change and tire rotation. Christian very helpful and had the car back in only two hours on a very busy day. Thanks for the great lounge and coffee. More

Joel is Awesome!!! Joel has been my service rep since day one at Audi of Grapevine. His level of service and expertise has been exemplary. My Q7 TDI has stayed I like ne Joel has been my service rep since day one at Audi of Grapevine. His level of service and expertise has been exemplary. My Q7 TDI has stayed I like new condition because of Joel. More

Business as usual Came in for a routine service and the staff was very courteous with my questions since it was my first time. They also were kind enough to bring the Came in for a routine service and the staff was very courteous with my questions since it was my first time. They also were kind enough to bring the car back after I realized I left something in it. The shuttle service they provided to get me back to work was exceptional and very convenient. Finally, being able to communicate directly with staff (both email and phone) about the service work provided was extremely helpful since it was still a normal work day for me. More