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Audi Great Neck
Great Neck, NY
1,464 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,464 reviews
July 17, 2017
Truly Exceptional This is my 7th or 8th car that I have purchased/leased from Biener. The level of service from Rich Pizzo, Mike Abu, Drew Russo and Louis Del Balzo is This is my 7th or 8th car that I have purchased/leased from Biener. The level of service from Rich Pizzo, Mike Abu, Drew Russo and Louis Del Balzo is truly exceptional. These guys all go the extra yard. I recommend Biener to everyone! Their customer service is truly outstanding and their showroom and service dept is excellent. More
by Michael Berman
July 02, 2017
Biener Audi I have been a loyal Audi customer since 2002. And wouldn't change them for the world. No matter what sales person I have they all have been remarkabl I have been a loyal Audi customer since 2002. And wouldn't change them for the world. No matter what sales person I have they all have been remarkable. Their service dept is top notch, Jonathon Pizzo (and Louie) the main reason I have been a loyal customer all these years. My current sales dept crew were also exceptional, Ross, Drew and Richie. Recommend biener to anyone who wants an audi!! More
by Kgannon22
June 30, 2017
Excellent service I had an excellent experience working with Ross. He was knowledgeable about the various options and how they would fit my budget. All in all, I was ab I had an excellent experience working with Ross. He was knowledgeable about the various options and how they would fit my budget. All in all, I was able to look at the options and complete my transaction in a very reasonable amount of time. I would definitely recommend him. More
by speedyraj
Employees Worked With
Ross Lubell
June 29, 2017
Ross Lubell - WOW! I had a quick but very memorable experience with Ross Lubell at Biener Audi. From start to finish, all of my questions were answered effectively and p I had a quick but very memorable experience with Ross Lubell at Biener Audi. From start to finish, all of my questions were answered effectively and professionally. Ross made sure before I left that I was both well informed and confident in my decision. So excited for my new Audi Q5! I cant recommend this dealership highly enough! Thank you Biener Audi, and thank you Ross! More
by Matt C
Employees Worked With
Ross Lubell
June 29, 2017
Best Service Ever!!! This was my second time around working with George Faccio. He was just as great as the first time he helped my fiance and I with our lease. His cust This was my second time around working with George Faccio. He was just as great as the first time he helped my fiance and I with our lease. His customer service skills make you feel welcomed at home. Great dealership! I look forward to working with George in the future. More
by Erika Amador
Employees Worked With
June 28, 2017
Audi Q3 Ross was great to work with he understands your needs and comes up with the right plan suiting your budget. the new Audi Q3 is lightning fast! Biener Ross was great to work with he understands your needs and comes up with the right plan suiting your budget. the new Audi Q3 is lightning fast! Biener Audi is the best dealer! More
by Sujinsuresh
June 24, 2017
Enjoyable experience. Easy to process the sale, assisted with getting car insurance. Help me find the car I wanted in the color that I was looking for. Easy to process the sale, assisted with getting car insurance. Help me find the car I wanted in the color that I was looking for. More
by jesus101
Employees Worked With
Ed Glicksman, Jeremy DeJesus, Brian Paige
June 24, 2017
Just picked up my 3rd Audi from Biener. Ross was great! Very professional and accommodating. The entire transaction from deposit to delivery of the car was a pleasure. The serv from Biener. Ross was great! Very professional and accommodating. The entire transaction from deposit to delivery of the car was a pleasure. The service with my past 2 Audi's has been fantastic. Jeremy DeJeus has been great and provided the best service. I would highly recommend Ross, Jeremy and Biener Audi More
by GGreco
June 17, 2017
Got the Job done! Ross was a very professional salesman. He got me the car I wanted at the price that I wanted. I left Biener Audi in greatneck NY feeling like a fair d Ross was a very professional salesman. He got me the car I wanted at the price that I wanted. I left Biener Audi in greatneck NY feeling like a fair deal was made. I would highly recommend Ross for anyone who is interested in driving an Audi. He is knowledgeable and will give you a chance to really get the feel of the car on a test drive. I was in a crunch for time when I went to the dealership. Ross made every move possible to get me in and out of the door with my new car! I appreciate the hard work and will definitely be back for my next car. Thank you Ross! More
by Andrew H.
Employees Worked With
Rich Pizzo, Charles Graf, Ross Lubell
June 15, 2017
Audi buying experience I had a great experience working with Ross and everyone over of Biener. They were helpful in all areas, answered all my questions and demonstrated a t I had a great experience working with Ross and everyone over of Biener. They were helpful in all areas, answered all my questions and demonstrated a ton of patience. I would have no problem going back for my next car. More
by Jordan
