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Audi Great Neck
Great Neck, NY
1,464 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,464 reviews
June 14, 2017
Audi A5 I received excellent and personalized service with very quick responses anytime I followed up with questions throughout the course of my negotiations I received excellent and personalized service with very quick responses anytime I followed up with questions throughout the course of my negotiations and decision making process More
by RF29
June 14, 2017
Biener Audi/ Ross Lubell Ross of Biener Audi was very knowledgeable & accommodating. He picked up on our needs and gave us a good deal without spending a lot of time going bac Ross of Biener Audi was very knowledgeable & accommodating. He picked up on our needs and gave us a good deal without spending a lot of time going back and forth. I highly recommend Biener if you are seeking an Audi vehicle. More
by Robin Gantz
June 13, 2017
Louis Del Balzo-superb service I have been buying cars from Biener Audi for 20 years. The service department has never been better. Louis and Jonathan have always taken great care I have been buying cars from Biener Audi for 20 years. The service department has never been better. Louis and Jonathan have always taken great care of me in my cars. More
by DrG
Employees Worked With
Louie Del Balzo
June 12, 2017
Highly recommended Mr. Lubell made my experience at Audi extremely easy. He was very informative and extremely knowledgeable about all car options for me. Mr. Lubell cam Mr. Lubell made my experience at Audi extremely easy. He was very informative and extremely knowledgeable about all car options for me. Mr. Lubell came across as very trustworthy which made me feel at easy, therefore it made the decision making process easier. He was super professional & I would definitely recommend Mr. Lubell if you are considering shopping at Biener Audi dealership! More
by Jkulo
Employees Worked With
Brian Paige, Ross Lubell
June 08, 2017
Pleasant and Efficient, Highly Recommend I had a very pleasant experience in recent car lease at Biener Audi. Ross Lubell called on Friday and scheduled the appointment with me on Saturday m I had a very pleasant experience in recent car lease at Biener Audi. Ross Lubell called on Friday and scheduled the appointment with me on Saturday morning. I was a little surprised when Ross showed me the new Q5, all improvement and new electronic tech applications meet all my needs: two bigger screens on dash board, larger leg space in the rear seat, broader rear window with better view, google map, Apple car play ...... What's more, Ross ensured that I could get this new car on the same day. And I did pick it up in the afternoon, just a few hours after signed the lease contract. I am giving a high recommendation to any one that wants a new car. At Biener Audi, you will find everything you need. More
by Ruby Yuan
June 06, 2017
Love my second Audi I loved my 2008 Audi do much it was hard to part with it. But Jonathan Pizzo and Eddie Glicksman convinced me time to update my automobile. It has onl I loved my 2008 Audi do much it was hard to part with it. But Jonathan Pizzo and Eddie Glicksman convinced me time to update my automobile. It has only been a week and I love the 2018! More
by Enjoy 2018
Employees Worked With
Ed Glicksman, Jeremy DeJesus, Brian Paige
June 05, 2017
Great, friendly service Just leased two vehicles from Biener Audi, great no hassle experience. Highly recommend to anyone whether you are leasing or buying. Everyone I deal Just leased two vehicles from Biener Audi, great no hassle experience. Highly recommend to anyone whether you are leasing or buying. Everyone I dealt with was professional and knowledgeable. More
by Carellarey
Employees Worked With
Ed Glicksman, Brian Paige
June 05, 2017
excellent customer service Danny k was very professional from a to z...I would expect any warranty service will also be exceptional.This car was exceptional clean and well maint Danny k was very professional from a to z...I would expect any warranty service will also be exceptional.This car was exceptional clean and well maintained... More
by denjk1
Employees Worked With
Danny Kurinskas
June 01, 2017
Great customer service! My sales rep was very knowledgeable, informative and patient. The dealership staff was very friendly and I would highly recommend it. I love my new c My sales rep was very knowledgeable, informative and patient. The dealership staff was very friendly and I would highly recommend it. I love my new car! More
by Kathy R.
Employees Worked With
Lauren Lewis-Simmons
May 25, 2017
A great experience! Mike was friendly, informative and very eager to make our experience easy and fast! I will be going back for some help wishing the installation of the Mike was friendly, informative and very eager to make our experience easy and fast! I will be going back for some help wishing the installation of the internet!! More
by Babyboys
Employees Worked With
Mike Firouztale
