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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
May 04, 2023
Service is good everyone is friendly I didn’t have to wait long to get my car back customer service is good wait long to get my car back customer service is good More
by Antony
Employees Worked With
May 04, 2023
The dealership is probably the most unprofessional establishment I’ve ever dealt with. I dealt with three different sales representatives in one day. Unfortunately none of them had my information in f establishment I’ve ever dealt with. I dealt with three different sales representatives in one day. Unfortunately none of them had my information in front of them. They quoted me a sight unseen value for my trade which was $4000 less than the quoted book value. They had no interest in discussing this number and had a totally different employee call me back. I would not want anyone to experience this circus atmosphere! More
by Gradywhite2007
Employees Worked With
May 04, 2023
Great fast service even without an appointment super friendly & always with a smile. Thank you friendly & always with a smile. Thank you More
by f3vasconcelos
Employees Worked With
May 03, 2023
Great service great staff everything to the perfection Andrew Pennachio helped me with the whole process Great guy Very happy with the service They provided me with a loaner Got my car back the f Andrew Pennachio helped me with the whole process Great guy Very happy with the service They provided me with a loaner Got my car back the following day washed and cleaned More
by B.Marku
May 03, 2023
When I told Carolyn in the service department that my inspection had just expired she got me an appointment right away. At the dealership, Grace was kind, compassionate, and made me feel like my time was inspection had just expired she got me an appointment right away. At the dealership, Grace was kind, compassionate, and made me feel like my time was valued. More
by Nancyv920
Employees Worked With
Service dept., Carolyn and Grace
May 03, 2023
Very good professional service Nice friendly and caring service management Clean and easy to navigate service management Clean and easy to navigate More
by richardmielczarek
May 01, 2023
As usual, my service advisor, Jeremy was first class and got my car serviced as quickly as possible got my car serviced as quickly as possible More
by Wshanny
May 01, 2023
Very professional. Nice people. Pleasant atmosphere. Good peppermint candy. Matt Weston is a great and knowledgeable person. You should change the name from Biener Au Nice people. Pleasant atmosphere. Good peppermint candy. Matt Weston is a great and knowledgeable person. You should change the name from Biener Audi to something that doesn't sound like Beaner Audi to avoid insulting Latinos and being attacked by "woke" nudnicks. More
by iraleh
Employees Worked With
