Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Great Neck

Great Neck, NY

Overview
Employees
Reviews
Vehicles
4.6
1,464 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Contact Dealership
View Awards

795 Northern Blvd

Great Neck, NY

11021

Directions

By Type

Showing 1,464 reviews

May 03, 2023

Very good professional service Nice friendly and caring service management Clean and easy to navigate More

by richardmielczarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
May 03, 2023 -

Audi Great Neck responded

We're happy to hear that you enjoyed your experience with us. Thank you for choosing us, and we look forward to serving you again soon.

May 03, 2023

Great service great staff everything to the perfection Andrew Pennachio helped me with the whole process Great guy Very happy with the service They provided me with a loaner Got my car back the f More

by B.Marku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio, Matt Weston
Report | Print
May 03, 2023 -

Audi Great Neck responded

It's wonderful to hear that you had a positive experience with us. Providing excellent service to our customers is our top priority, and we're glad to hear that we were able to deliver on that for you.

May 03, 2023

When I told Carolyn in the service department that my inspection had just expired she got me an appointment right away. At the dealership, Grace was kind, compassionate, and made me feel like my time was More

by Nancyv920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept., Carolyn and Grace
Report | Print
May 04, 2023 -

Audi Great Neck responded

We're thrilled to have provided you with a positive experience. Thank you for taking the time to leave us a review!

May 01, 2023

As usual, my service advisor, Jeremy was first class and got my car serviced as quickly as possible More

by Wshanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
May 03, 2023 -

Audi Great Neck responded

We're thrilled to hear that you had a good experience with us. We appreciate your business and look forward to serving you again in the future.

May 01, 2023

Very professional. Nice people. Pleasant atmosphere. Good peppermint candy. Matt Weston is a great and knowledgeable person. You should change the name from Biener Au More

by iraleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
May 03, 2023 -

Audi Great Neck responded

Thank you for your positive review. We're glad to hear that you had a great experience with us and appreciate your feedback.

April 29, 2023

Biiener personnel are across the board friendly, knowledgeable, helpful way beyond any other Audi dealership we have dealt with. Between my wife and I we have owned 5 Audi's, 3 currently including More

by rlcorso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim *****, Matt Weston, Jeremy DeJesus
Report | Print
May 03, 2023 -

Audi Great Neck responded

Wow! Awesome collection, and your support is much appreciated. Thank you for letting Great Neck Audi serve your Audi needs. Let us know if there is anything else we can do for you.

April 29, 2023

I was greeted by Grace Lim, she was great communicator and understood the problem and gave me a solution. She is very profesional at what she does. More

by dannyn22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
May 03, 2023 -

Audi Great Neck responded

It's great to hear that you had a positive experience with us. We strive to provide the best possible service to our customers, and we appreciate your feedback.

April 29, 2023

The people are always professional and answered all my questions. There was a comfortable waiting area More

by Fhmets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston, Jeremy DeJesus
Report | Print
May 03, 2023 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with us. We're glad to hear that we were able to meet your expectations and provide you with a great service.

April 28, 2023

Flawless service,from the greeting through my car being washed and the keys handed back …everyone was courteous,and professional. More

by davidrein@optonline.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Lim, Michael Abu, Matt Weston, Jeremy DeJesus
Report | Print
Aug 07, 2023 -

Audi Great Neck responded

Thanks so much for the kind words. See you soon!

April 28, 2023

Great, efficient service. Jeremy answered all of my questions, and he was pleasant and most efficient. More

by Xxxxxxxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Report | Print
1
...
32
33
34
...
147