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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
January 08, 2019
I m a happy customer Great service. No hassle and nonsense. This is my first Audi and I LOVE IT. If you want to get Audi, this is the place you should go. Great service. No hassle and nonsense. This is my first Audi and I LOVE IT. If you want to get Audi, this is the place you should go. More
by Popeye21199
Employees Worked With
Mike Firouztale
January 07, 2019
Fast and Fair Drew Russo, the Sales Manger, and Edward Glicksman, the Sales Specialist were absolute professionals. They were very open and direct and best of all Drew Russo, the Sales Manger, and Edward Glicksman, the Sales Specialist were absolute professionals. They were very open and direct and best of all "listened" to my requirements which led to a fast sale and happy client. Win-win for all! Kevin was also excellent in the pick up and education process. More
by Mike
January 07, 2019
Smooth and easy From the time you pull in until it is time to leave - the service staff at Biener treat you like a VIP. Keep up the good work! From the time you pull in until it is time to leave - the service staff at Biener treat you like a VIP. Keep up the good work! More
by ace4155
January 05, 2019
Pleasant experience After extensive comparison shopping on the web, I was able to close a deal that was satisfactory to me and the dealership. I am well satisfied.. After extensive comparison shopping on the web, I was able to close a deal that was satisfactory to me and the dealership. I am well satisfied.. More
by Sanford
January 05, 2019
Easy, quick and comfortable purchase. Knowledgeable, patient and understandable sales personnel. Very friendly. Remember me and my friend's Audi last purchase five years ago. We are warm Knowledgeable, patient and understandable sales personnel. Very friendly. Remember me and my friend's Audi last purchase five years ago. We are warmly welcomed and patiently assisted to pick up our final selection. More
by peter chen
January 03, 2019
Great Service Nice Professional Staff Everyone at Biener is very friendly and I've always had a great experience there. Jeremy is always there with a smile and helps with my car servicing Everyone at Biener is very friendly and I've always had a great experience there. Jeremy is always there with a smile and helps with my car servicing needs. More
by lisa123
Employees Worked With
January 01, 2019
Problem Solver Matt was very detailed in explaining the problem to me and he ensured it was resolved immediately. I was very pleased with the service and i did not h Matt was very detailed in explaining the problem to me and he ensured it was resolved immediately. I was very pleased with the service and i did not have to worry about the cost because all the work was covered under my warranty. More
by Mrs. C
Employees Worked With
December 31, 2018
great Mike was very attentive and helpful. Great experience with Mike and everyone at the dealership. would recommend Mike and the dealership to friends an Mike was very attentive and helpful. Great experience with Mike and everyone at the dealership. would recommend Mike and the dealership to friends and family. More
by gabriella
Employees Worked With
Mike Firouztale
December 31, 2018
20,000 mile service Made appointment due to engine light was on but included 20,000 as within a few hundred miles. Fortunately I had received an email with a service dis Made appointment due to engine light was on but included 20,000 as within a few hundred miles. Fortunately I had received an email with a service discount for five years. My service rep Jonathan Pizzo said it was an excellent offer from Audi SS I purchased it. More
by Enjoy 2018
December 31, 2018
purchase new car Excellent treatment by all those showing me purchase options while returning my A8 off of lease and helping decide on my next Audi. Also exceptional Excellent treatment by all those showing me purchase options while returning my A8 off of lease and helping decide on my next Audi. Also exceptional follow explaining all the technical operations of the vehicle. More
by car123
