Audi Great Neck

Great in Great Neck Took the car in for multipoint service, oil change & recall issue. It was done by the time I requested and I am happy with the service. Service manage Took the car in for multipoint service, oil change & recall issue. It was done by the time I requested and I am happy with the service. Service manager took care of the repairs I needed. More

Very Professional! Excellent service throughout the process. Everything was ready for me just to sign, get my car and leave ( with full tank of gas!) Highly recommend! Excellent service throughout the process. Everything was ready for me just to sign, get my car and leave ( with full tank of gas!) Highly recommend! More

Professional care Very comfortable dealing with Lauren who took great care in making the experience a pleasant one! I am not associated with any other dealership or s Very comfortable dealing with Lauren who took great care in making the experience a pleasant one! I am not associated with any other dealership or service center More

Working with the team was fast and easy. No hassles. I've worked with Joe several times. He always accommodates my needs and makes the process a pleasure. Kevin was patient and very helpful. I moved to N I've worked with Joe several times. He always accommodates my needs and makes the process a pleasure. Kevin was patient and very helpful. I moved to NYC and still chose to stay with Biener Great Neck. More

Excellent! From my initial contact through the final step, I was treated professionally and courteously. All the work, communication, and and kindness exceeded From my initial contact through the final step, I was treated professionally and courteously. All the work, communication, and and kindness exceeded my expectation. Thank you Biener Audi! More

Fantastic The entire staff from beginning to the end was friendly, courteous and helpful. You are treated like family with a big smile. For this reason alone I The entire staff from beginning to the end was friendly, courteous and helpful. You are treated like family with a big smile. For this reason alone I will buy Audis from this dealer. Period. More

Matt Weston I recently got stuck because the battery in my key was depleted and the car would not start. I looked for help in the owner’s manual to no avail and c I recently got stuck because the battery in my key was depleted and the car would not start. I looked for help in the owner’s manual to no avail and called roadside assistance. I then called Matt Weston to alert him my car would be arriving soon. He told me to try holding the key on the steering wheel column where you would insert a traditional key in older model cars. Viola! The car started. I cancelled the tow truck, went to the store and bought a new battery and realized the next time I have a problem I will call Matt first. More

I will never go to another dealer!!!! They make everything easy!!! people sometimes dread the process of getting service or purchasing a vehicle...NOT HERE!!! life is stressful eno They make everything easy!!! people sometimes dread the process of getting service or purchasing a vehicle...NOT HERE!!! life is stressful enough they make things simple ,seamless, painless...etc.... More

Service Matt Weston was very helpful, efficient, and knowledgeable with the issues pertaining to my car. He helped expedite the needed services and everythin Matt Weston was very helpful, efficient, and knowledgeable with the issues pertaining to my car. He helped expedite the needed services and everything went smoothly. More

Honest, reliable, fair & trustworthy We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. We just took delivery of our 2019 A6. It is our sixth Audi from Biener, and fifth time working with Marc Rubin. We love the car and its technology. Working with Marc is a pleasant, professional hassle free experience from start to finish. He kept us updated on when our vehicle would arrive and ensured that it was delivered ASAP. He explained the details of our deal, and was very responsive to calls and emails through the process. Marc was also proactive emailing documents without our even requesting them. We recommend Marc highly to our friends, relatives and colleagues. Marc introduced us to Kevin the Biener technologist on the day of delivery. Kevin set up our Homelink, connected our iPhones, set up our Apple Car Play and walked us through the new MMI interface. He was very knowledgeable, helpful and answered all of our questions. The entire team at Biener are a delight to work with which is the reason we keep returning to acquire our wonderful Audi's, More