Audi Great Neck

Top Notch Customer Experience Lauren listened to all our questions thoroughly and responded with concise answers immediately! Her product knowledge is outstanding. I have already s Lauren listened to all our questions thoroughly and responded with concise answers immediately! Her product knowledge is outstanding. I have already started recommending Lauren to family and friends. More

7 days to repair a 2013 Audi Q5 I brought the car in with a check engine light, car was running fine, but i wanted to have it checked. I have always used Biener Audi to service this I brought the car in with a check engine light, car was running fine, but i wanted to have it checked. I have always used Biener Audi to service this car, but to date they have changed many sensors and still can not figure out what is wrong with the auto. My calls to managers have gone unanswered, and the service advisor who is very helpful, is at a loss since none of the parts are in stock. Very frustrating, I"m not sure i can trust this dealership again. More

Repairs for A5 convertible top Biener was able to fix my convertible top which was not functioning properly with out an appointment in a reasonable amount of time. They also correct Biener was able to fix my convertible top which was not functioning properly with out an appointment in a reasonable amount of time. They also corrected my low tire pressure warning & reset the tire pressure. More

Lease Buy Out My end of lease and lease buy out experience of my Audi A4 was excellent. From start to finish the process was made easy and completely stress free. T My end of lease and lease buy out experience of my Audi A4 was excellent. From start to finish the process was made easy and completely stress free. The level of attention, caring and customer service at Biener is truly exceptional. I appreciate the team’s help and will continue to be a loyal Biener customer! More

Pete was professional and courteous Purchased a CPO from Biener Audi, Pete was very accommodating to assist us with the documentations for the vehicle. He explained all the details and h Purchased a CPO from Biener Audi, Pete was very accommodating to assist us with the documentations for the vehicle. He explained all the details and helped us process all the paperwork with no issues. Punctual and professional. Would definitely recommend him if you are in the market for a great CPO. More

Always professional, tries his best to accommodate needs Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need att Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need attention or replacement. Fast service, gives reasonable price quotes. And goes out of his way to secure loaner vehicles as long as you request them in advance. Him and his team are great. No doubt. More

Biener is the BEST Dealing with Biener Audi is such a pleasure. We just picked up our 3rd Audi from Biener. Mike Firouststale is the BEST!!! The service department go Dealing with Biener Audi is such a pleasure. We just picked up our 3rd Audi from Biener. Mike Firouststale is the BEST!!! The service department goes above and beyond to assure customer satisfaction. More

Vehicle Inspection The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be perfor The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be performed at this time. More

Amazing I had the most amazing experience at biener of great neck. George, who helped me purchase my new Q3. The whole experience from start to finish was so I had the most amazing experience at biener of great neck. George, who helped me purchase my new Q3. The whole experience from start to finish was so easy and I was treated with such respect and high class sales experience. Thank You so much George and I want to thank AUDI of Great Neck! I will forever be a customer of you guys and will always refer you! Thanks again! More

Exceptional My parents and I purchased a new car for my daughter as a college graduation gift. The process was made simple and smooth by our salesperson. My daug My parents and I purchased a new car for my daughter as a college graduation gift. The process was made simple and smooth by our salesperson. My daughter picked out the car of her dreams from model and options to colors with no issues. The new technical person to help us a adjust and use the many options in the car was a fantastic added value. More