Audi Great Neck

Recall Service I was recently in at Biener to have a recall on my Q5 looked at along with getting an oil change/service. Jonathan Pizzo got me in and out in record t I was recently in at Biener to have a recall on my Q5 looked at along with getting an oil change/service. Jonathan Pizzo got me in and out in record time and I was able to get back to my day. Thank you! More

Top Notch Customer Experience Lauren listened to all our questions thoroughly and responded with concise answers immediately! Her product knowledge is outstanding. I have already s Lauren listened to all our questions thoroughly and responded with concise answers immediately! Her product knowledge is outstanding. I have already started recommending Lauren to family and friends. More

very good Very Friendly staff, very clean facility, great service. I will recommend to all friends and family.or to whoever is interested in buying an Audi Very Friendly staff, very clean facility, great service. I will recommend to all friends and family.or to whoever is interested in buying an Audi More

Happy Customer Our sales experience was as painless as could possibly be imagined. Every effort was made to insure that we were completely satisfied with our lease a Our sales experience was as painless as could possibly be imagined. Every effort was made to insure that we were completely satisfied with our lease agreement by our sales associate and the sales manager. Kevin provided us with an excellent orientation to our new car and encouraged us to come back with more questions as often as we needed to — which we will definitely do. More

7 days to repair a 2013 Audi Q5 I brought the car in with a check engine light, car was running fine, but i wanted to have it checked. I have always used Biener Audi to service this I brought the car in with a check engine light, car was running fine, but i wanted to have it checked. I have always used Biener Audi to service this car, but to date they have changed many sensors and still can not figure out what is wrong with the auto. My calls to managers have gone unanswered, and the service advisor who is very helpful, is at a loss since none of the parts are in stock. Very frustrating, I"m not sure i can trust this dealership again. More

Repairs for A5 convertible top Biener was able to fix my convertible top which was not functioning properly with out an appointment in a reasonable amount of time. They also correct Biener was able to fix my convertible top which was not functioning properly with out an appointment in a reasonable amount of time. They also corrected my low tire pressure warning & reset the tire pressure. More

Lease Buy Out My end of lease and lease buy out experience of my Audi A4 was excellent. From start to finish the process was made easy and completely stress free. T My end of lease and lease buy out experience of my Audi A4 was excellent. From start to finish the process was made easy and completely stress free. The level of attention, caring and customer service at Biener is truly exceptional. I appreciate the team’s help and will continue to be a loyal Biener customer! More

Always professional, tries his best to accommodate needs Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need att Been working with Jeremy since 2013 for servicing our 2014 Q7. Everytime he goes out of his way to inform me of the details for the cars that need attention or replacement. Fast service, gives reasonable price quotes. And goes out of his way to secure loaner vehicles as long as you request them in advance. Him and his team are great. No doubt. More

Pete was professional and courteous Purchased a CPO from Biener Audi, Pete was very accommodating to assist us with the documentations for the vehicle. He explained all the details and h Purchased a CPO from Biener Audi, Pete was very accommodating to assist us with the documentations for the vehicle. He explained all the details and helped us process all the paperwork with no issues. Punctual and professional. Would definitely recommend him if you are in the market for a great CPO. More

Biener is the BEST Dealing with Biener Audi is such a pleasure. We just picked up our 3rd Audi from Biener. Mike Firouststale is the BEST!!! The service department go Dealing with Biener Audi is such a pleasure. We just picked up our 3rd Audi from Biener. Mike Firouststale is the BEST!!! The service department goes above and beyond to assure customer satisfaction. More