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Audi Great Neck

Great Neck, NY

3.7
1,477 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm. Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence. We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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795 Northern Blvd

Great Neck, NY

11021

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Showing 1,477 reviews

June 06, 2018

FABULOUS CUSTOMER SERVICE I am a senior citizen, and was unable to add a new destination to my navigation system. I entered the Audi dealership in Great neck (without an appoi More

by Nancy12345
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me but it was a knowledgeable young man.
Jun 08, 2018 -

Audi Great Neck responded

We're glad we could help, thanks for taking the time to share! Positive reviews like this are extremely important and we appreciate it.

June 06, 2018

Vehicle Inspection The service was performed quickly and my car was washed when I got it back. I was happy with work performed and no additional work needed to be perfor More

by rhhall44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mortell, Matt Weston, Jessica Baldwin
Jun 08, 2018 -

Audi Great Neck responded

Thank you! That's how it should always be!

June 06, 2018

Exceptional My parents and I purchased a new car for my daughter as a college graduation gift. The process was made simple and smooth by our salesperson. My daug More

by Terry Horton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Kevin who helped with the operation of the car, Marc Rubin, Brian Paige, Kevin Silva
Jun 08, 2018 -

Audi Great Neck responded

Thank you! We're glad you liked enjoyed the process!

June 06, 2018

Amazing I had the most amazing experience at biener of great neck. George, who helped me purchase my new Q3. The whole experience from start to finish was so More

by Jlauren123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Faccio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Audi Great Neck responded

Thank you for your business! This is what we strive for every time!

June 05, 2018

Biener #1 My family depends on the great service Biener gives us and they never disappoint. Jeremy is outstanding service manager and Lisa at the service desk More

by Addigpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in service outstanding too, Rich Pizzo, Marc Rubin, Jeremy DeJesus, Jessica Baldwin
Jun 08, 2018 -

Audi Great Neck responded

Thank you so much! It's great to hear that you have had positive memorable experiences with so many members of our team!

June 05, 2018

Rrpair They are very professional and save me money too. I glad I contact the them first before making any repairs. They finish their job earlier than antic More

by Jing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
Jun 06, 2018 -

Audi Great Neck responded

Thanks for the great review! That is what we try to do every service visit!

June 05, 2018

Keeps everyone happy From the time of no need to haggle pricing, to personal delivery, to custom service, Biener Audi gets it right every step of the way. More

by ace4155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Firouztale, Matt Weston, Charles Graf
Jun 06, 2018 -

Audi Great Neck responded

Thank you!

June 05, 2018

Sales The staff was excellent.k would recommend this dealership to friends and family. It was a great experience. Will be back In the future. Thank you More

by Lunda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Desvigne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kurinskas, Brian Paige
Jun 06, 2018 -

Audi Great Neck responded

Thank you! Those recommendations are a huge compliment and we appreciate it!

May 16, 2018

Fantastic Charlie went above and beyond for what I needed. He didn’t have to go to such lengths but he still did. I’m very thankful More

by Ryan bertschi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Graf
May 17, 2018 -

Audi Great Neck responded

We're happy to help! Thank you!

May 15, 2018

bringing car infor service I AM HAPPY WITH REPRESENTATIVE AT CHECK IN AND WORK DONE CORRECTLY FIRST TIME. I HAVE BEEN WITH BIENER FOR 10 YEARS AND HAVE ALWAYS BEEN HAPPY. IF I P More

by mibarondds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Baldwin
May 17, 2018 -

Audi Great Neck responded

Thank you that is very nice to hear!

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