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Audi Great Neck - Service Center

Great Neck, NY

4.9
749 Reviews
Call Service Center (516) 829-2834

749 Reviews of Audi Great Neck - Service Center

Sort by
May 21, 2024

Excellent customer service. Staff are friendly and Mustafa Karimbaksh is very knowledgeable and excellent advisor. More

by Jasani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa Karimbaksh
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May 22, 2024 -

Audi Great Neck responded

Hi Jasani, thank you for taking the time to share your experience with us. We appreciate your kind words and look forward to serving you again in the future.

Helpful
May 20, 2024

The service department always takes great care of my cars. The service representatives are efficient, prompt & couteous. More

by ymangalesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rakesh Bisnauth
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May 22, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your positive experience with our service department. Your satisfaction is our top priority and we look forward to serving you again soon!

Helpful
May 17, 2024

Basic Service oil, inspection. Took 1.5 hours, Based on info received when booking appt,I expected 3 hours. Matt took great care with me, a true professional.He's an added reason More

by bga522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 17, 2024

All of our issues were handled professionally and with the utmost courtesy. Communications was excellent and all issues were explained to our best satisfaction More

by mbrandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
Report | Print
May 21, 2024 -

Audi Great Neck responded

Thank you for sharing your experience with us! Clear communication and customer satisfaction are our top priorities. We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 10, 2024

Christina Hellemeyer provided exceptional service. Quick and smooth experience. Dropped off and picked up the car with very little effort. Great inspection report! Thanks! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
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May 15, 2024 -

Audi Great Neck responded

We are delighted to hear that you had a smooth and efficient car service with us. We appreciate your feedback and look forward to serving you again in the future.

Helpful
May 10, 2024

WAS ABLE TO ACCOMMODATE ME IMMEDIATELY AND INFORMED ME THAT SOME OF THE NECESSARY REPAIRS WERE COVERED UNDER WARRANTY, VIDEO OF THE 14 POINT POINT INSPECTION WAS SPOT ON, I LIVE IN LYNBROOK BY ANOTHER DEA More

by LICCENTRAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MUSTAFA KARIMBAKSH
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May 15, 2024 -

Audi Great Neck responded

We're thrilled to hear that our team was able to accommodate you immediately and provide top-notch service. It's great to know that you trust us for all your vehicle needs. We look forward to serving you again in the future!

Helpful
May 07, 2024

Service was promptly finished. Comfortable waiting area. Price discussed in advance. Appreciate convenience. Thank you. More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Audi Great Neck responded

Thank you for taking the time to share your feedback! We look forward to having you back again soon.

Helpful
May 06, 2024

Everything is enjoyable about GreatNeck Audi, buying the car and service.see you very soon More

by Josefnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 07, 2024 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Audi Great Neck. We can't wait to see you again soon!

Helpful
April 28, 2024

Very professional timely clean waiting room pleasant experience overall I felt like I was important to them More

by Patrick.speelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Audi Great Neck responded

Patrick, thank you so much for taking the time to share your experience with us! Your feedback is extremely valuable to us, and we look forward to serving you again in the future.

Helpful
April 27, 2024

Good customer service &. Very friendly people 👍🏻👍🏻👍🏻 great environment to be in with good very good More

by ceballos.miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace lim
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Apr 29, 2024 -

Audi Great Neck responded

We are thrilled to hear about your positive experience! Thank you for taking the time to share your feedback. We look forward to welcoming you back soon!

Helpful
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