Jeremy DeJesus
Jeremy DeJesus at Audi Great Neck
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Jeremy DeJesus

Service Advisor

Audi Great Neck

795 Northern Blvd
Great Neck, NY 11021

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5.0
169 Reviews
5.0

169 Reviews

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169 Reviews of Jeremy DeJesus

June 02, 2023

Dealership Rating
Employee Rating

The best and most communicative service department they understood I needed a windshield fast and kept me in the loop along the way More

by catcolellagraham
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weston

Jun 02, 2023

Audi Great Neck responded

Your satisfaction is our priority, and we appreciate your recognition of our efforts. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.

June 01, 2023

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Employee Rating

Knowledgeable of the vehicle. Communicates actions to take to resolve all issues. Easy to deal with. Profession service. Excellent car care More

by strucgold
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 02, 2023

Audi Great Neck responded

Thank you for your feedback on your experience at Audi Great Neck. We're thrilled to hear that our team members were knowledgeable about your vehicle and effectively communicated the necessary actions to resolve any issues. We strive to provide easy and professional service that meets the needs of our customers. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future.

May 29, 2023

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Employee Rating

Hi my right backup light was not working - I came in for service because it should be under warranty. Unfortunately there is some kind of problem that it couldn't be fixed when I was there because a part n More

by lyndaloulawrence
Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weston

Jun 02, 2023

Audi Great Neck responded

Hi Lynda, glad we were able to connect over the phone in regards to the part being on back order. As of now, there is no ETA for the parts delivery, please let us know if you have any further questions! Thank you for your patience.

Jun 02, 2023

lyndaloulawrence responded

Thanks for call. And thanks for update

May 27, 2023

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Employee Rating

5 star visit everyone very courteous and professional. In and out the time I was told More

by Robert.k
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weston

May 30, 2023

Audi Great Neck responded

Thank you for your 5-star review of your visit to Audi Great Neck! We're thrilled to hear that your experience with us was met with courteous and professional service from our team. We understand the value of your time, and we strive to provide efficient and timely service to our customers.

May 25, 2023

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Employee Rating

Excellent staff, great service Convenient scheduling of my service and prompt communications - my visit was pleasant and work completed on time as promised. More

by Johnjxp123
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weston

May 30, 2023

Audi Great Neck responded

Thank you for sharing your positive experience with us at Audi Great Neck! We're pleased to hear that our scheduling process was convenient for you and that you received prompt communications throughout.

May 18, 2023

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Employee Rating

Service was exceptional and professional. However, spending $1,000 for and oil filter change, brake flushing, cabin air filter change and tire rotation - seemed a bit high. More

by markg51
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Audi Great Neck responded

Thank you for your feedback regarding the service you received at Audi Great Neck. We're thrilled to hear that our service was exceptional and professional. Our team takes great pride in delivering top-notch service to our valued customers. We appreciate your input and will continue to strive for excellence in all aspects of our service. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you again in the future.

May 18, 2023

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Employee Rating

Biener Audi always takes great care of my cars. Their service advisors and technicians are efficient, friendly and professional. More

by ymangalesq
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weston

May 23, 2023

Audi Great Neck responded

We take pride in delivering exceptional service to our customers, and we're glad to hear that our service advisors and technicians have consistently provided you with efficient, friendly, and professional assistance. Your satisfaction is our top priority, and we're grateful for your trust in us to take care of your Audi. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We look forward to continuing to serve you and your Audi vehicles.

May 17, 2023

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Everyone was helpful. This was my first visit so I didn’t know the ins and outs but everyone just pitched in to make it ply. More

by Slleitman
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Weston

May 23, 2023

Audi Great Neck responded

Thank you for sharing your positive experience with us during your first visit to Audi Great Neck! We're thrilled to hear that our team was helpful and went above and beyond to make your experience a smooth one. We understand that visiting a new place can be unfamiliar, but we're glad that our staff pitched in and provided the assistance you needed. At Audi Great Neck, we strive to create a welcoming and supportive environment for all our customers. We truly appreciate your feedback and the opportunity to serve you. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We look forward to providing you with continued exceptional service in the future.

May 15, 2023

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Employee Rating

Took my car on time. Service agent was very helpful and and polite. Got my car back in excellent condition. More

by Happy
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pierre Abizeid

May 23, 2023

Audi Great Neck responded

Thank you for sharing your positive experience with us at Audi Great Neck! We're pleased to hear that you had a smooth service visit, with your car being taken on time and returned to you in excellent condition. We take pride in providing helpful and polite service agents who are dedicated to ensuring a positive customer experience. It's great to know that our team was able to assist you effectively. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future.

May 14, 2023

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Employee Rating

My Audi Rep-Mustafa was exceptional. His work was above my expectations. Great Work Service Team. More

by Roundtree
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mustafa Karimbaksh

May 17, 2023

Audi Great Neck responded

We're excited to hear we could exceed your expectations! Thank you for sharing, we hope to see you again soon!

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