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Audi Henderson
Henderson, NV
194 Reviews
Not your Typical Dealership
At Audi Henderson, our goal is to provide our clients with a level of service that is unmatched in the Automotive Industry. Whether you're looking for Audi sales, service, parts or accessories, we strive to do our best for you on each and every visit. As part of the locally owned Findlay Automotive Group, who has been doing business in Las Vegas and surrounding area for nearly 60 years, Audi Henderson has raised the bar on what a dealership should be. Our Friendly, professional staff and streamlined processes are designed with you in mind. Creating Audi fans and lasting relationships with our valued clients is what we're all about. Our store, much like our vehicles, is anything but typical. Visit Audi Henderson today and experience why we are one of the leading Audi dealerships in the country.
We work with the most exciting line of luxury automobiles and SUV's in the world.
Audis. We love them. As part of our "job" we get to race them, drive them, show them, sell and lease them, modify them, service, restore and fix them. Some of us even collect them. We get to share our enthusiasm with you and yes, we actually like showing up to work on Monday morning. Many of us eat, sleep and breathe Audi and we're not shy about sharing our knowledge and enthusiasm with you!
Locally owned and operated, that's a good thing.
We are part of the Findlay Automotive Group and 2021 will mark our 60th year selling cars in the Las Vegas Valley! No giant, corporate conglomerate here, the Findlay focus is on family and community. It is pretty nice knowing the local economy is served by us being here. It's also nice to know that we can be people, not just a number and as such, it's natural that we would treat you that way as well.
We take what we do seriously, we have fun doing it and we do it right!
We understand that actions speak louder than words and we are proud of the fact that we have been a 5-Time Magna Society Elite winner as well as a 6-Time Magna Society winner, including 2019! The fact is, our commitment to our customers and our brand is unparalleled, we're not saying we're perfect but we work hard to keep our mistakes to a minimum and this keeps you happy behind the wheel of your Audi. Audi Henderson, not your typical vehicles, not your typical typical dealership. Call or visit today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 194 reviews
September 22, 2016
Terrible Service I went in for the oil change special - 2 weeks later my check engine light comes on when I've never had issues with it before. I call the service depa I went in for the oil change special - 2 weeks later my check engine light comes on when I've never had issues with it before. I call the service department and they tell me I need to bring my car back for a diagnostic which will cost $150!!! So they mess up my car and then try to charge me to find out what they did to it? Screw them. After I take it in for a FREE diagnostic somewhere else I will be reporting them to the AG, BBB, and DMV. More
by kimberynichol
Employees Worked With
Dwayne
Helpful June 11, 2016
Perfect In every way! I was searching for a particular spec 2017 Audi Q7 and Audi Henderson happened to have just what I was looking for. I should note that I have a loca I was searching for a particular spec 2017 Audi Q7 and Audi Henderson happened to have just what I was looking for. I should note that I have a local Audi dealer less then 10 min from my home in So Cal that I attempted to have obtain the car for me (big mistake that failed miserably due to a horrible trade offer and more). So, I decided to go right to the source. After inquiring online with Audi Henderson about the car and my trade, I received an instant follow up from Leo Massaro. I knew within 2 minutes of talking to Leo, I was about to take a road trip and I am so so happy I did. Hands down one of the best experiences buying a car one could ask for. Anyone in So Cal (or any driving distance to the Las Vegas area). I strongly encourage you to call Leo when searching for your next Audi. The dealership is large with an extensive inventory and well worth the drive. I am so happy with the entire experience, might just have to take a little trip to Vegas at each of my scheduled maintenance intervals :-). Thank you Leo Massaro and everyone at Audi Henderson. More
by Michael Shaller
Employees Worked With
Leo Massaro
May 07, 2015
new car, Service Transferred an S4 from California, they had two and sent the wrong one...it was similar in options so we rolled with it. The next day during the dayli Transferred an S4 from California, they had two and sent the wrong one...it was similar in options so we rolled with it. The next day during the daylight we noticed it had a lot of acid rain damage on the windows and paint, apparently this cannot come off so our loss. The car also had many rattles, which are now fixed (thanks to Julio who is great). Next up was the boost sensor, which turned into a wiring harness and 3 weeks, which then turned into needing a transmission at around 5000 miles. During it's time in the service bay I went to pick it up twice, which lasted about a few blocks before having to go back. At this point I started getting attitude from some of the service writers. After the issues, we were told maybe we could get out of it and into something for a similar monthly payment... from $599 to over 1000. No thanks. Next day we get a call saying they can take 10k more off. More
by tempy27
Employees Worked With
Cedric, Sales Manager. (also Julio, Zach,both great).
February 04, 2015
Great staff. Stands behind their product I purchased a 2010 S5 out of state and have been bringing it to Henderson Audi since I have owned it. I have had nothing but good experiences at this I purchased a 2010 S5 out of state and have been bringing it to Henderson Audi since I have owned it. I have had nothing but good experiences at this dealership. Appointments are always easy to get. Service lounge is clean and comfortable... very easy to get work done in (free wi-fi!), or just watch TV, or just browse at new Audis. On the 1-2 occasions where I have had to leave my car with them for additional work, the service advisors always do a great job of keeping in touch with you... whether by text, by phone or by email. Price is always fair, the work is always done correctly, and my car is always returned with a free wash. Cedric Daniels was my service advisor, and has always done a great job. I would definitely ask for him! I had the misfortune of needing some major engine work done, and my car was beyond the factory warranty. Cedric and the service manager Brice went above and beyond to work with Audi to get most of the work covered by Audi. If it wasn't for this dealership, I would have ended up spending way more money on the repair! More
by xnyoung
Employees Worked With
Cedric, Brice
