Audi Henderson

I am a repeat customer of Audi Henderson and can’t recommend it any higher. Elias Monge is a great and honest salesman. The best I have met and their service dept. is also great. recommend it any higher. Elias Monge is a great and honest salesman. The best I have met and their service dept. is also great. More

Bought second car from Elias at Audi Henderson. We live 4.5 hours away in Phoenix so I think that speaks volumes We live 4.5 hours away in Phoenix so I think that speaks volumes More

I must say, I have purchased new /lease vehicles for more than 42 years, Audi dealership in Henderson is my top 3 dealership From Sael the Sales manager to Elias and the rest of the professional staff, my than 42 years, Audi dealership in Henderson is my top 3 dealership From Sael the Sales manager to Elias and the rest of the professional staff, my sales couldn't go smoother, it was super easy, it wasn't like going back and forth to get a best deal, our entire negotiation was less than 2 minutes. Seriously I always had to challenge the sales man to sales manager but not with Audi in Henderson I would highly recommend our local dealership for being honest and understand your budget And willing to make you happy by going above and beyond my expectations. My wife and I are super happy. Thank you from bottom of our hearts 🙏😀 More

Ben and the team made it so easy to take my car in for service! Everything was perfect!! I live in centennial hills and trust me it’s worth the drive to get A++++ service!!! service! Everything was perfect!! I live in centennial hills and trust me it’s worth the drive to get A++++ service!!! More

I am a repeat customer of Audi Henderson, which is notable because I don't live in Nevada. Previously I had purchased Audis that were in stock, but this time I configured the vehicle to my exact spec notable because I don't live in Nevada. Previously I had purchased Audis that were in stock, but this time I configured the vehicle to my exact specifications and Audi Henderson ordered it for me. I worked with Elias and he kept me up to date on the vehicle's progress once it was built and on its way to the U.S. When it arrived at the dealership, he immediately sent me a photo of it on the transport, which was great. Once all the paperwork was taken care of (thanks to Docusign and FedEx), covered transport to my house was arranged by Audi Henderson and the car arrived in perfect condition. I could not be happier with this dealership, and specifically Elias. Also I have to give a shout out to Jonathan, who was also great to deal with. More

Ann has a deep understanding of the Audi lineup and took the time to understand our needs and preferences. Her patience and thoroughness in answering all our questions was outstanding and got us a great pr the time to understand our needs and preferences. Her patience and thoroughness in answering all our questions was outstanding and got us a great price for our new Audi. Ann’s helped us make an informed decision that we are incredible happy with. We have recommended Ann and Audi Henderson to family and friends for the out standing service. More

Ann Trakhman with Audi Henderson made buying our new A7 a very enjoyable experience. Ann greeted us with much enthusiasm and patience and met all of our needs from start to finish. We were very particular very enjoyable experience. Ann greeted us with much enthusiasm and patience and met all of our needs from start to finish. We were very particular about what we wanted, and Ann didn’t stop until both my husband and I were completely satisfied. We quickly became friends and maintained our friendship ever since. I am so fortunate to have crossed paths with Ann, she truly has a passion for what she does and anyone interested in purchasing an Audi should definitely work with her. More

My recent car purchase at Audi Henderson was great. My sales rep Ann Trakhman was great. She made the car purchase very easy. My sales rep Ann Trakhman was great. She made the car purchase very easy. More

My daughter and I recently helped our friend, Patty, buy a car and went to Ann Trakhman at Audi Henderson. It was by far the smoothest and most pleasurable car shopping experience we’ve ever experienced. An a car and went to Ann Trakhman at Audi Henderson. It was by far the smoothest and most pleasurable car shopping experience we’ve ever experienced. Ann was so attentive and made the process fun. If you are ever looking for an Audi or any car for that matter, go see Ann! I will only recommend Ann to my family and friends going forward! More

Buyer Beware: Fraudulent Dealer Transaction - out of state purchase I purchased a BMW M5 two months ago from Audi Henderson. The car was disclosed as having full car Paint Protection Film and being state purchase I purchased a BMW M5 two months ago from Audi Henderson. The car was disclosed as having full car Paint Protection Film and being in excellent condition. Just before purchasing the car I called the salesperson about a Private Party Inspection and talked me out of it, saying - Audi Henderson only sells great condition cars since they sell Audi and Lamborghini. I can trust their inspection process… And, “If anything isn’t right we will make it right….” The car was delivered to me where I live via transport. It was easy to see there was no paint protection film whatsoever. It had been removed leaving behind chipped paint and old adhesive from the film. There are also other material issues as a result of a substantial collision. Not only had the car been wrecked, but it had also been poorly repaired. The side of the car is not straight as a result of the accident and not repaired. Yes, it’s literally curved. According to multiple opinions of collision repair centers the repainted side of the car has been done poorly and will be costly to repair to the condition described in dealer sales correspondence. Within 1 business of delivery I let them know the issues and they asked me to get quotes to "make it right". So I had some sense of relief. My estimates ranged from $15,031-$16,166 to have the car brought back to the described condition in sales. These estimates did not include other damage - bent wheel, tire with a slash in the sidewall, and broken steering column cover all likely a result of the collision. When I sent them the numbers I waited but persistently and kindly followed up for weeks…. And I finally got a call. They would give me $1700 for repairs or buy back the car I just had delivered for $9k less than I purchased the car. When I let them know that was not an acceptable offer they said they would get back with me… They didn’t. I have followed up several times with the salesman John Wendt and he has asked the used car manager, Luke Malmedal and the GM Petar Apostolov, to call me back. They have ignored my requests. The used car manager, Luke Malmedal, admitted they made an untrue claim on the paint protection film. He then said Audi Henderson would do nothing about the non-disclosed accident, even though there is evidence of the dealer uncovering this in their “used car inspection process”. I was sold a car that was claimed to be in “excellent condition with full car paint protection film” and received a car with no film with substantial damage. I have extensive documentation from the dealer - videos sent through their website, video texts, text messages, emails, and phone log. The documentation shows their claims, descriptions, errors, and omissions. Audi Henderson has admitted this, acknowledging it in writing, but has made no effort to make it right, committing outright fraud as a result. Avoid at ALL costs. More