Audi Henderson - Service Center

I recently purchased my first Audi, this was a huge deal for me because I've always had BMW's and leased cars my whole life. Until I met Tina. She was my sales girl and right from the start she went above a for me because I've always had BMW's and leased cars my whole life. Until I met Tina. She was my sales girl and right from the start she went above and beyond. She was very professional and very engaged with me the entire time. She made my experience an unforgettable one. Tina's passion for Audi and knowledge inspired me to buy my first car. Petar the GM was also a part of this great experience, they both gave amazing customer service and he even helped to make sure my lease term with BMW was taken care of. He did a follow up the next day to make sure I was 100% satisfied with my purchase. If you are looking for a car or just shopping around stop by Henderson Audi. You'll see what I'm talking about, you're welcome in advance. More

I love my Q5 and I love Audi Henderson! Always friendly and professional, they set the standard for car dealers. Thank you for being awesome! and professional, they set the standard for car dealers. Thank you for being awesome! More

I have been driving an Audi for almost 30 years and have had the good fortune of utilizing Henderson Audi Services for all repairs. They have been both professional and courteous. Monique Cochran, is the pe had the good fortune of utilizing Henderson Audi Services for all repairs. They have been both professional and courteous. Monique Cochran, is the person who i have come to depend on to expedite any problems that may arise with my car. She is an excellent communicator between the technicians who are responsible for keeping my car functioning superbly! Everyone at Henderson Audi deserves a 5 star rating as well as 2 thumbs up! They are are all to be commended! Y. McClinton More

Brand new car with brake problems My brand new Audi A4 was in the shop 5 times for brake problems with no answers or results. They insisted on performing the same “fix” each time, and My brand new Audi A4 was in the shop 5 times for brake problems with no answers or results. They insisted on performing the same “fix” each time, and each time my brakes ended up worse. I have never had so many problems with any vehicle. The service team was not interested in finding an actual solution. As a result, I got rid of my car after less than a year of ownership. Had I not gotten rid of my vehicle, I would have had to schedule yet another visit as the brake problem was still not fixed. Very disappointed with the purchase and customer care. I will not buy another Audi. More

Excellent Overall Experience, Top-notch Service After debating between a BMW X3 and an Audi Q5, I decided to purchase the Q5 at Audi of Henderson. Salesperson Joe Sirna was knowledgeable and had a n After debating between a BMW X3 and an Audi Q5, I decided to purchase the Q5 at Audi of Henderson. Salesperson Joe Sirna was knowledgeable and had a no-pressure-sale attitude. A year later I also purchased a Q7. Top-notch service, when visiting the Service Department I am usually greeted by a representative opening the door for me and offering a bottle water for my refreshment. More

Terrible Service I went in for the oil change special - 2 weeks later my check engine light comes on when I've never had issues with it before. I call the service depa I went in for the oil change special - 2 weeks later my check engine light comes on when I've never had issues with it before. I call the service department and they tell me I need to bring my car back for a diagnostic which will cost $150!!! So they mess up my car and then try to charge me to find out what they did to it? Screw them. After I take it in for a FREE diagnostic somewhere else I will be reporting them to the AG, BBB, and DMV. More

Great staff. Stands behind their product I purchased a 2010 S5 out of state and have been bringing it to Henderson Audi since I have owned it. I have had nothing but good experiences at this I purchased a 2010 S5 out of state and have been bringing it to Henderson Audi since I have owned it. I have had nothing but good experiences at this dealership. Appointments are always easy to get. Service lounge is clean and comfortable... very easy to get work done in (free wi-fi!), or just watch TV, or just browse at new Audis. On the 1-2 occasions where I have had to leave my car with them for additional work, the service advisors always do a great job of keeping in touch with you... whether by text, by phone or by email. Price is always fair, the work is always done correctly, and my car is always returned with a free wash. Cedric Daniels was my service advisor, and has always done a great job. I would definitely ask for him! I had the misfortune of needing some major engine work done, and my car was beyond the factory warranty. Cedric and the service manager Brice went above and beyond to work with Audi to get most of the work covered by Audi. If it wasn't for this dealership, I would have ended up spending way more money on the repair! More