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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,904 Reviews
Call Service Center (847) 843-9900

3,904 Reviews of Audi Hoffman Estates - Service Center

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April 23, 2025

Great communication. Loved that the car was washed properly and not delivered wet. Porters did a great job More

by Melone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
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Apr 23, 2025 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 22, 2025

Audi Hoffman Estates has always provided me with excellent service! I would highly recommend them to anyone looking to purchase or service their car. More

by Ahaftl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
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Apr 22, 2025 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 20, 2025

Listened carefully about my problems and found a solution. Very professional and thorough treatment of my problems More

by ED.ISRAELSKI
Recommend Dealer
Yes
Employees Worked With
Caesar
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Apr 20, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 20, 2025

Tim explained the service process very clearly and I knew what to expect and the total cost of the service performed. More

by jhall986s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Apr 20, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 19, 2025

Quickly evaluated my issue, provided a quote and completed service. Have always received professional service that I trust at HE Audi. More

by Audi John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Apr 19, 2025 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

April 19, 2025

Quickly evaluated my issue, provided a quote and completed service. Have always received professional service and service I trust at HE Audi. More

by Audi John
Recommend Dealer
Yes
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Apr 19, 2025 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

April 17, 2025

Tim was very good. Service was good. However the price for service is ridiculously high. More

by tomac9194
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 18, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2025

Great customer service Nice and calm environment. Great customer service. Reasonable prices In great staffing More

by cameonjackson
Recommend Dealer
Yes
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Apr 16, 2025 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 16, 2025

Efficient update and care of my vehicle. Even provided a loaner so I didn’t have to wait. More

by staciejackson
Recommend Dealer
Yes
Employees Worked With
Service Assistant
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Apr 16, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

April 15, 2025

I brought my car in for its first big service and the experience was smooth from start to finish. The staff was friendly, check-in was quick, and they walked me through what the service would include. Th More

by ICHIGO_003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

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