"Hands down greatest service and purchasing experience!"
- Andre V
I recently purchased a 2013 Audi A4. Carlo’s customer service game was a 10/10. He was there for me going above and beyond to make sure I am 100% satisfied with everything I was asking for. He made me feel like he was not just a salesmen but a reliable, trustworthy friend making sure I leave Audi Hoffman Estates feeling like the king of the world! I will most definitely be coming back for future purchases and recommending anyone and everyone to this dealership. More than beyond happy with my experience!
"Great service "
Great communication from Rick and the technicians are thorough. Only recommendation is to offer various price-ladder options for parts since Audi OEM parts are incredibly expensive- especially for used cars out of warranty. This should be made available when discussing repair options.
"Above and beyond "
- Very Satisfied Customer
Ted provided exceptional service when I stopped in this week for a burned out backlight. He not only explained the process in detail and ordered the necessary part he also asked his service man if they could repair a couple of dings I have on the side of my Q5 from a hailstorm. I did not request this but he went ahead and offered it which I greatly appreciate.