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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,233 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 4,215 service reviews

July 04, 2026

Excellent experience. Great job explaining what work was required and great job explaining the pricing. The work is always done correctly the first time. I love it. More

by SUD72
Recommend Dealer
Yes
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Jul 04, 2026 -

Audi Hoffman Estates responded

We’re thrilled to hear our team provided clear explanations for the required work and pricing. It’s great to know the repairs were completed correctly the first time. Thank you for trusting us with your Audi, and we look forward to serving you again.

July 03, 2026

They said what they would do and when they would do it and delivered exactly what was promised. More

by GS1966
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
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Jul 03, 2026 -

Audi Hoffman Estates responded

It’s wonderful to hear that we met our commitments on timing and service for your Audi Q8. Thank you for trusting our team with your vehicle and for sharing your experience.

July 03, 2026

They said what they would do and when they would do it and delivered exactly what was promised. More

by GS1966
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
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Jul 03, 2026 -

Audi Hoffman Estates responded

Thank you for recognizing our clear communication and punctual service on your Audi Q8. We’re glad we fulfilled each commitment as promised. Your five-star review encourages our team to maintain this level of reliability.

July 02, 2026

audi Hoffman estates sets a new bar for terrible service. Every service rep competes to not help you out. As such, if you ask a question, you get the rude short response you would expect. More

by m.p.palaparthi
Recommend Dealer
No
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July 02, 2026

Nice facility with friendly staff. Lowner vehicle was new.and great to use while repairs were being done. My car was clean when I picked it up. More

by BOB S
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aldo huerta
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Jul 02, 2026 -

Audi Hoffman Estates responded

It’s wonderful to hear our friendly staff and facility hit the mark, and that you enjoyed the new loaner vehicle. We’re glad your Audi Q7 was returned clean and ready to go. We appreciate you sharing your feedback.

July 01, 2026

Dealership takes good care of my car and has an amazing service crew that I rely on More

by ROBCIO620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

Audi Hoffman Estates responded

We appreciate you trusting Ricky and our service crew with your Audi A3. It’s great to know you rely on our team to keep your car running smoothly. Please reach out whenever you need assistance.

June 29, 2026

Very friendly staff, advisor kept constant updates. Very friendly staff all around, the advisor kept me updated throughout the entire process. Overall was a great experience! More

by BCORIELL
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
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Jun 30, 2026 -

Audi Hoffman Estates responded

Delighted to hear that our team was so welcoming and provided regular updates during your Audi e-tron GT service experience. It’s great that everything went smoothly and you felt supported at every step. We look forward to assisting you again.

June 28, 2026

Prompt, timely service. The facilities were very nice, and I was able to work as if I were in an office More

by RONALDTHORNTON
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 28, 2026 -

Audi Hoffman Estates responded

It’s wonderful to hear our team delivered prompt, timely service and that the facility let you work comfortably. We’re pleased you found the environment conducive to productivity while we serviced your Audi. Thank you for sharing your experience, and we look forward to your next visit.

June 27, 2026

Very smooth experience. I did not have to wait too long for my car to be finished More

by BECKER3710
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 27, 2026 -

Audi Hoffman Estates responded

We’re glad to hear your Audi service went smoothly and was completed promptly. Thank you for noting the quick turnaround. We look forward to assisting you again.

June 27, 2026

15 years going to this dealer, always exellent service, never had any issues, very nice dog walking around More

by REKH.IKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servise department
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Jun 27, 2026 -

Audi Hoffman Estates responded

It’s fantastic to have had your loyalty for 15 years. We’re delighted the service on your Audi S5 has been consistently issue-free and that our friendly dog brightened your visits. We look forward to servicing your vehicle again soon.

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