Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,858 Reviews of Audi Hoffman Estates - Service Center
My first time at Audi Hoffman estates very impressed with everything the professionalism of the staff , politeness and eagerness to please the customer,Dave was very professional and straightforward regardin everything the professionalism of the staff , politeness and eagerness to please the customer,Dave was very professional and straightforward regarding all the repairs for my vehicle, they quoted me and the prices were reasonable and I will always return for them if I need to repair my car!!! More
Tim in service is the reason I will continue to purchase my vehicles from Audi Hoffman Estates! Top notch professionalism, follow up and service. my vehicles from Audi Hoffman Estates! Top notch professionalism, follow up and service. More
I can stop in and get help immediately for any questions I have-that I’d a big support for me anc I am grateful for the knowledge and prompt response I have-that I’d a big support for me anc I am grateful for the knowledge and prompt response More
Tim was extremely accommodating, they couldn’t get the work finished on my car and came and picked it up from my house the following day to finish what needed to be done and even left me a loaner. work finished on my car and came and picked it up from my house the following day to finish what needed to be done and even left me a loaner. More
I was waiting for my car and I appreciated that the estimated time given for the service was accurate. Everyone that I dealt with was extremely courteous. estimated time given for the service was accurate. Everyone that I dealt with was extremely courteous. More
Bad customer service and management, but the biggest problem is that they scratched the car twice, couple years ago and just recently and they said it wasn’t their fault. The car was repainted last year problem is that they scratched the car twice, couple years ago and just recently and they said it wasn’t their fault. The car was repainted last year and didn’t have any scratches, but people that work at this place are terrible with taking their responsibility for what they did. I do not recommend this place at all and last time was definitely last time having my car repaired there. Not to mention they didn’t fix the problem. More