Audi Hoffman Estates - Service Center

Service was on time. Recall was completed easily. Mike was very helpful and very informative. Recall was completed easily. Mike was very helpful and very informative. More

My car had a check engine light which was reset after the service without identifying the causes. I know what it is but it is concerning that it was not brought up to my attention. service without identifying the causes. I know what it is but it is concerning that it was not brought up to my attention. More

Everything was great! You even gave me a free car to use to do some local shopping. Thanks again! You even gave me a free car to use to do some local shopping. Thanks again! More

I arranged my appointment with service advisor Mike Colles. When I arrived at the arranged time Mike was available, he checked me in and got me the prearranged loaner vehicle. I was on my way in a few Colles. When I arrived at the arranged time Mike was available, he checked me in and got me the prearranged loaner vehicle. I was on my way in a few minutes. On return all items were accomplished, the car was washed and ready to go. Very efficient and courteous people and work. More

Great service dept. Always taken care of. I we be back. As long as you don't push the minimum word again 😉 This is not an exam it's for compliments Sincerely, Always taken care of. I we be back. As long as you don't push the minimum word again 😉 This is not an exam it's for compliments Sincerely, Bill More

I had only come in to have my oil level topped off. It took possibly all of 15 minutes to complete the task but what impressed me is that the tech came and located me in the showroom to give me my keys It took possibly all of 15 minutes to complete the task but what impressed me is that the tech came and located me in the showroom to give me my keys back. He could just as well left them with the cashier. 👍👍👍 More

Original problems undiagnosed. $600 front brake job came with warped rotor. Remove and replace mechanics, no diagnosing skills. $600 front brake job came with warped rotor. Remove and replace mechanics, no diagnosing skills. More

After getting a damaged tire from a pothole, Mike was quick to help me out. He coordinated with the tire hazard warranty company, ordered the tire and got me into the dealership within 2 days. Very pro quick to help me out. He coordinated with the tire hazard warranty company, ordered the tire and got me into the dealership within 2 days. Very professional and solid service. More

The dealer is very efficient and timely with their work ! ! Perfect communication during work and completed early ! ! Perfect communication during work and completed early ! More

Excellent prompt and timely service. Extremely accomodating letting me use and empty office for a private call Extremely accomodating letting me use and empty office for a private call More