Audi Hoffman Estates - Service Center

Professional and friendly service department First time there as I was not happy with sales there as I was not happy with sales More

Horrible service. Didn’t wash my car, left me with 35 miles to empty and didn’t think to put gas in my car. Discovered the mechanic disconnected the connector from the Didn’t wash my car, left me with 35 miles to empty and didn’t think to put gas in my car. Discovered the mechanic disconnected the connector from the pressure switch so my air conditioner wasn’t working. I’m driving my car cross country and asked for a thorough inspection. Had to pay another mechanic to reconnect the pressure switch. I will never return to this dealership and I’ve been a loyal customer for 11 years. More

They are friendly, fast, and willing to go the extra mile! Had an issue that was outside of the normal procedure, but they helped me figure it out. mile! Had an issue that was outside of the normal procedure, but they helped me figure it out. More

Mike was really great to work with. Friendly and took his time to answer all of my questions. He provided us with a loaner which was very much appreciated seeing we brought in 2 vehic Friendly and took his time to answer all of my questions. He provided us with a loaner which was very much appreciated seeing we brought in 2 vehicles in at the same time for service and recalls. This dealership is always clean and everyone there provides wonderful customer service. Thank you all! More

Great service,fast and friendly staff. thank you so much.we will be back for sure thank you so much.we will be back for sure More

Tim was very good with my concerns with getting my car repaired. Thanks for the good service repaired. Thanks for the good service More

Dealership service area was clean and the employees greater me with care and a smile. greater me with care and a smile. More

Brought vehicle in for recall, went very well. Completed in a timely manner. That’s all. Completed in a timely manner. That’s all. More

Fantastic service and wonderful staff! I highly recommend this dealership as the best place to purchase and service your Audi! I highly recommend this dealership as the best place to purchase and service your Audi! More

Tim is a true pro and kept me informed and updated along the entire process. the entire process. More