Audi Hoffman Estates - Service Center

Staff was friendly, knowledgeable and the video they sent showing the service inspection and recommendations was awesome! Beginning to end was a 5 Star experience! showing the service inspection and recommendations was awesome! Beginning to end was a 5 Star experience! More

I had to take my vehicle in for a recall notice and the service was done very professionally and my vehicle was done earlier than what was stated to me on the telephone. The ease of getting an appointment service was done very professionally and my vehicle was done earlier than what was stated to me on the telephone. The ease of getting an appointment and the professional service staff make my experience to Audi Hoffman Estates a 5 star review. More

Your service is excellent l satisfied 100% Thank you love Hoffman estate Audi dear And service love Hoffman estate Audi dear And service More

Tim was my service representative and was very helpful in listening to my concerns and not being overly pushy to get my work done through the dealer. Good experience and I will be back. listening to my concerns and not being overly pushy to get my work done through the dealer. Good experience and I will be back. More

Service advisor was knowledgeable and explain what they were going to do to the car and waiting area was very nice were going to do to the car and waiting area was very nice More

Everything was good except not getting video or picture report which they told me to send. report which they told me to send. More

Excellent service, great communication on what is being worked on and always keeping you updated during the process. worked on and always keeping you updated during the process. More

I had a great experience at Audi of Hoffman Estates, they provided amazing service to my vehicle. The staff was very nice, responsive, and keeping me updated on the status of my vehicle. I highly recommend t provided amazing service to my vehicle. The staff was very nice, responsive, and keeping me updated on the status of my vehicle. I highly recommend them! More

Good, timely service. Just regular 20k miles service, done in the time promised while I waited. Used wifi access to stay productive. Just regular 20k miles service, done in the time promised while I waited. Used wifi access to stay productive. More

Disorganized and inefficient. Bad at returning phone calls. Cant tell if it’s because theyre understaffed or just managing inefficiently with the limited staffing they have. Bad at returning phone calls. Cant tell if it’s because theyre understaffed or just managing inefficiently with the limited staffing they have. More