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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,857 Reviews

3,857 Reviews of Audi Hoffman Estates - Service Center

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January 30, 2022

Been coming here for all the service for my Q8. Great service department!!! Would recommend everyone to come here! More

by sadi1068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
January 29, 2022

Mike Colles was great. Greeted me promptly upon my arrival, very courteous and explained everything well. More

by STACY.CARSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
January 28, 2022

The service needs for my A4 and the associated costs and expected completion time were clearly and thoroughly described and my expectations were met. Excellent communications and service. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
January 28, 2022

Brought car in - service consultant was curt and had an attitude that car problem was my fault because I took it to non- Audi service center for basic maintenance (tires, oil change, inspection). More

by Darrinwilsonaacom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Colles
January 27, 2022

Best Audi service department in the area. Great facility and great people. Would recommend to anyone. More

by bigdaddyradde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
January 24, 2022

I had a beautiful loaner car and they did a great job. Tim was excellent. More

by JOZWIAKTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service
January 20, 2022

Great friendly service. Very concerned about my time. Great friendly service. Very concerned about my time. Really enjoyed having my car serviced at this location More

by MARIA.RUSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
January 19, 2022

I had a great experience on Saturday during my visit at the dealership. Everything whent smooth and I was in and out in a timely manner. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
January 19, 2022

Very prompt and very helpful. Service advisor and sales person is very knowledgeable. If I have to buy new Audi, I will go there More

by Hemant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
January 19, 2022

My husband brought car in for service and said not all personnel in the service department wore a mask while interacting with him. This was his only complaint. More

by jeanneleyden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
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