Audi Hoffman Estates - Service Center

Great service! I was in and out quickly and they even gave me an office to work from while I waited. gave me an office to work from while I waited. More

We are always very happy with the level of service provided by Audi Hoffman Estates. Great staff that are responsive, knowledgeable and very professional. provided by Audi Hoffman Estates. Great staff that are responsive, knowledgeable and very professional. More

Very caring and helpful staff. They alway make me feel welcome and cared for. I would recommend this dealer to anyone. welcome and cared for. I would recommend this dealer to anyone. More

I had a poor customer service experience at this Audi service center, won’t recommend. service center, won’t recommend. More

The work that was necessary was completed on time and in a friendly manner. This was for work prepaid through a service plan and involved scheduled maintenance. No issues. Very satisfied. a friendly manner. This was for work prepaid through a service plan and involved scheduled maintenance. No issues. Very satisfied. More

Stopped in for first service on my Audi A3 and went smooth. I had a misunderstanding about my coverage, but quickly remembered it I was incorrect. Service was quicker than estimated and as opposed to t smooth. I had a misunderstanding about my coverage, but quickly remembered it I was incorrect. Service was quicker than estimated and as opposed to the stereotypical “overpriced dealer charge” my oil change was the same price as my local European shop. Will be back again More

A wonderful experience from start to finish. I appreciate the professionalism practiced by the service rep. (Brian) who immediately met with me to discuss my service concerns and guide me through the service the professionalism practiced by the service rep. (Brian) who immediately met with me to discuss my service concerns and guide me through the service options and processes. Special thanks are owed him for keeping me apprised of the details and progress of the maintenance and warranty repairs especially one which took several days to resolve. Communication is the "gold standard" in service agencies, and I am completely happy with my experience at Audi Hoffman Estates. More

Great service! Staff is very friendly. Work performed in promised time. Scheduling appointment was easy. in promised time. Scheduling appointment was easy. More

An excellent dealer for all your Audi needs sales and service. My recent factory recall was done promptly and accurately. service. My recent factory recall was done promptly and accurately. More

Always an excellent experience at Audi in Hoffman Estates. Enjoyed the friendly doggo at the location as well. Estates. Enjoyed the friendly doggo at the location as well. More