Back

Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,857 Reviews

3,857 Reviews of Audi Hoffman Estates - Service Center

Sort by
December 06, 2021

Service was great! Well in time. Eeceived the details including video while i was waiting More

by Wrrorf_sk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
December 06, 2021

A Great and professional service was provided by the Audi dealership service department. It was a pleasant experience while waiting for the work to be completed More

by hardeepkomal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
December 06, 2021

Nice place for Audi service and friendly staff. Service manager Samantha was very helpful and had clear communication. More

by SUNILKSAXENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
December 03, 2021

The service staff was very professional and they kept me Inform of the progress of my car service also a video of the car inspection was sent to me as I was waiting. More

by JBMILW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts department was Excellent/Great, Rick Kelstrom, Mike Colles
December 03, 2021

Great service! I was in and out quickly and they even gave me an office to work from while I waited. More

by BUZZATB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
December 01, 2021

We are always very happy with the level of service provided by Audi Hoffman Estates. Great staff that are responsive, knowledgeable and very professional. More

by Sean T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
December 01, 2021

Very caring and helpful staff. They alway make me feel welcome and cared for. I would recommend this dealer to anyone. More

by DEBDUNTEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
November 30, 2021

I had a poor customer service experience at this Audi service center, won’t recommend. More

by Mydailyjunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kelstrom, Mike Colles
November 29, 2021

The work that was necessary was completed on time and in a friendly manner. This was for work prepaid through a service plan and involved scheduled maintenance. No issues. Very satisfied. More

by MZNBLU79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Colles
November 29, 2021

Stopped in for first service on my Audi A3 and went smooth. I had a misunderstanding about my coverage, but quickly remembered it I was incorrect. Service was quicker than estimated and as opposed to t More

by JOSHUA34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
...
136
...