Audi Hoffman Estates - Service Center

Friendly service and parts team. Would like to have seen the staff wearing masks. Nice waiting area. the staff wearing masks. Nice waiting area. More

Service reps are always professional. I was disappointed to see staff did not wear mask. Public health efforts takes a community. to see staff did not wear mask. Public health efforts takes a community. More

Completed 10,000 mile service in record time. Had to schedule it about 3 weeks out because website was not accepting appointments. schedule it about 3 weeks out because website was not accepting appointments. More

Nice waiting area. Video of service summary. Kept me informed of progress of work being done. informed of progress of work being done. More

From start to finish I was extremely happy with service. Both Rick and Samantha took great care of my appointment in a timely manner. I was impressed with the mechanic video . Denis was to the point and gav Both Rick and Samantha took great care of my appointment in a timely manner. I was impressed with the mechanic video . Denis was to the point and gave me a run down of what they did. Checking more things than I expected. The car came out clean and perfect. The best service department I have experienced. GreT job! More

Great dealership, very professional service personal very knowledgeable and friendly, great experience with this dealership definitely recommended knowledgeable and friendly, great experience with this dealership definitely recommended More

Brian communicated service updates regarding my vehicle in a timely manner. Loaner was ready when I arrived. In and out (drop off and pick up) with in 10 minutes each time. Car was washed also - which is in a timely manner. Loaner was ready when I arrived. In and out (drop off and pick up) with in 10 minutes each time. Car was washed also - which is nice. More

Rick in service was great. Was in and out when dropping off and picking up. off and picking up. More

Very easy to deal with. The people in the service department are always friendly and responsive. department are always friendly and responsive. More

Repeat customer, this service on my other car was same as my first experience, awesome! Great service team. my first experience, awesome! Great service team. More