Audi Hoffman Estates - Service Center

A wonderful experience from start to finish. I appreciate the professionalism practiced by the service rep. (Brian) who immediately met with me to discuss my service concerns and guide me through the service the professionalism practiced by the service rep. (Brian) who immediately met with me to discuss my service concerns and guide me through the service options and processes. Special thanks are owed him for keeping me apprised of the details and progress of the maintenance and warranty repairs especially one which took several days to resolve. Communication is the "gold standard" in service agencies, and I am completely happy with my experience at Audi Hoffman Estates. More

Great service! Staff is very friendly. Work performed in promised time. Scheduling appointment was easy. in promised time. Scheduling appointment was easy. More

An excellent dealer for all your Audi needs sales and service. My recent factory recall was done promptly and accurately. service. My recent factory recall was done promptly and accurately. More

Always an excellent experience at Audi in Hoffman Estates. Enjoyed the friendly doggo at the location as well. Estates. Enjoyed the friendly doggo at the location as well. More

Service was fast, friendly and thorough. All issues with our car were taken care of and the waiting area was comfortable and convenient to work in while I waited. our car were taken care of and the waiting area was comfortable and convenient to work in while I waited. More

Got me in and fixed my car quickly. Very happy with my experience They got also checked for any recalls too no issues experience They got also checked for any recalls too no issues More

My experience was first rate. I was greeted in a friendly and welcoming manner and all of my concerns were addressed. I appreciated the car wash—-fine service overall. friendly and welcoming manner and all of my concerns were addressed. I appreciated the car wash—-fine service overall. More

Great service waiting area clean and staff very friendly kept in touch on status v of repairs friendly kept in touch on status v of repairs More

The service at the dealership always exceeds my expectations. The repair time is always less than expected which is good because I’m a “waiter”. My car is serviced well and left nice and clean. I h expectations. The repair time is always less than expected which is good because I’m a “waiter”. My car is serviced well and left nice and clean. I highly recommend Audi Hoffman Estates service. More

The dealer has much limproved since the last time I went there the service is much better looks like there's some new faces in the service department keep up the good work there the service is much better looks like there's some new faces in the service department keep up the good work More