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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,845 Reviews
Call Service Center (847) 843-9900

3,845 Reviews of Audi Hoffman Estates - Service Center

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January 08, 2025

With the exception of Carlo, everyone I have come in contact in at your businees has been amazing nice ! More

by TPT2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2025 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 07, 2025

fast and efficient service. worth the ride time as they always do a great job! More

by Sue MacInnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Jan 07, 2025 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Sue, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

January 06, 2025

I thought it was Efficient friendly and professional and while I waited a sales woman gave me info on 2025 MODELS More

by KBSJKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
Report | Print
Jan 06, 2025 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

January 06, 2025

Great service and fantastic communication. I highly recommend Audi of Hoffman Estates for your next Audi purchase or service. More

by AmericaNeedsTheRS4Avant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Report | Print
Jan 06, 2025 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

January 04, 2025

Did not pay attention to the need. Did not explain the request for quote. The billing was wrong. More

by PREETIWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
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January 03, 2025

So far it’s never been a bad experience. They’ve always addressed the issue and got it done in a timely manner Truly appreciate it More

by p.medinarun13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2025 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

January 03, 2025

Very helpful in respect go over the top to help called me every day with a update in when they were done clean my car for me they are the best More

by BARRONAC95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara Janecek
Report | Print
Jan 04, 2025 -

Audi Hoffman Estates responded

Barron, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

January 02, 2025

This was a positive customer experience, as always, at the Hoffman Estates dealership. The check engine light was fixed and explained as a software update. Everyone I encountered was knowledgeable and p More

by SKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Accounting
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Jan 02, 2025 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 01, 2025

Very professional and excellent service with great communication with no surprises. Peace of mind going to a high end dealer. More

by cooop12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Report | Print
Jan 02, 2025 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 31, 2024

The service at Audi Hoffman Estates was efficient and professional. The staff kept me updated throughout the process, and my vehicle was ready on time. Overall, a smooth experience. More

by lorensamaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Jigalov
Report | Print
Jan 02, 2025 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

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