Audi Hoffman Estates - Service Center

Everyone is so friendly & professional!!! Quick & thorough appointments with a comfortable area to wait. I can’t underline how kind and caring everyone is that works there. thorough appointments with a comfortable area to wait. I can’t underline how kind and caring everyone is that works there. More

The service schedule is efficient; the staff is knowledgeable and friendly, and resolves the issue professionally. At the End, the report is very detailed. Thank you so much knowledgeable and friendly, and resolves the issue professionally. At the End, the report is very detailed. Thank you so much More

I’ve had my car serviced twice with this dealership and am very pleased. The staff is friendly and very attentive to your needs. Will definitely be back in the future. am very pleased. The staff is friendly and very attentive to your needs. Will definitely be back in the future. More

This is the most honest and fair priced audi dealer in the Chicagoland area. The service department couldn't be more helpful. Recommend them to anyone. the Chicagoland area. The service department couldn't be more helpful. Recommend them to anyone. More

Service and attention to detail is consistent with Audi Hoffman Estates. Have been getting our 2011 Q5 serviced there for years. Rick Kelstrom is an excellent Service Consultant. Hoffman Estates. Have been getting our 2011 Q5 serviced there for years. Rick Kelstrom is an excellent Service Consultant. More

Overall experience good, Didn’t receive 5% coupon discount. Car wash portion of the service takes way too long. Samantha was great, and eventually got me my vehicle. discount. Car wash portion of the service takes way too long. Samantha was great, and eventually got me my vehicle. More

Loaner vehicle was available as promised. I was in and out in less than 10 minutes. Vehicle was serviced sooner than expected. Video from the service engineer always a nice touch. Great team. out in less than 10 minutes. Vehicle was serviced sooner than expected. Video from the service engineer always a nice touch. Great team. More

Excellent as always. Friendly and respectful, listened to my concerns. I would recommend this Audi dealership to anyone. Highly recommended! Great communication and prompt service. my concerns. I would recommend this Audi dealership to anyone. Highly recommended! Great communication and prompt service. More

Rick Kelstrom is just the right amount of professional friendly. He immediately builds rapport and is truly customer service focused! I'll ask for Rick next time I schedule service. friendly. He immediately builds rapport and is truly customer service focused! I'll ask for Rick next time I schedule service. More

The staff was helpful, friendly and professional. They also followed up as promised. Everything went according to my expectations. No problems at all. I was satisfied also followed up as promised. Everything went according to my expectations. No problems at all. I was satisfied More