Audi Hoffman Estates - Service Center

Excellent service., always assisting customers in proper way. The best dealer near to my home. The charges are nominal and not expensive as per my experience. way. The best dealer near to my home. The charges are nominal and not expensive as per my experience. More

Mike the service rep quickly took care of my battery replacement and explained the warranty replacement and explained the warranty More

Very helpful and knowledgeable staff . All questions are answered . The wait was less then expected . I would recommend this location to my family and friends answered . The wait was less then expected . I would recommend this location to my family and friends More

Excellent customer service. Fixed my A6 and gave it back cleaned and detailed and looking like new. One thing they could improve would be opening the service doors when they see someone waiting. I arrived a cleaned and detailed and looking like new. One thing they could improve would be opening the service doors when they see someone waiting. I arrived at 6:50am and they waited until exactly 7am to roll the service center door up and let me drive in. More

Thank you to Audi Hoffman Estates for helping me take care of my Audi q7 diesel problems, I had the pleasure of working with Brian and Andy Emberton from the service department. They did wonderfully comm care of my Audi q7 diesel problems, I had the pleasure of working with Brian and Andy Emberton from the service department. They did wonderfully communicating and updating me on what was happening and what they were going to do about it. More

Always excellent service. Nothing else to say. He said nothing else to say. I've got real work to do this is ridiculous Yada yada yada nothing else to say. I've got real work to do this is ridiculous Yada yada yada More

I wanted my windshield purchase and the installl on one invoice to submit to my insurance even though I paid for them at 2 different days. No one could make it happen. Mike Colles was off that day and I ca invoice to submit to my insurance even though I paid for them at 2 different days. No one could make it happen. Mike Colles was off that day and I called him and left a message. He called me promptly the next am and made it happen! I so appreciate it Mike!!! More

Excellent customer service. I had a call for work I needed to be on while I was waiting and the team was gracious and provided me with a quite area I could utilize! Drinks and cookies in the lobby wer needed to be on while I was waiting and the team was gracious and provided me with a quite area I could utilize! Drinks and cookies in the lobby were perfect! More

Audi of Hoffman Estates always provides the best services and most honest feedback. I can say this is the best Dealership I have worked with and most honest feedback. I can say this is the best Dealership I have worked with More

Great customer service down to the small details like opening the door for a customer. Provided faster service work completion than previously communicated when reservation made. opening the door for a customer. Provided faster service work completion than previously communicated when reservation made. More