Back

Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,816 Reviews

3,816 Reviews of Audi Hoffman Estates - Service Center

Sort by
August 03, 2021

Fast service and very excellence staff, I appreciate the work done here. I will be coming back. I recommend to anyone and everyone. Thank you. More

by Annette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
August 03, 2021

Great experience! Loved the video of my car showing the completed work. Everyone was courteous and the service was prompt. It was great to step into a clean car too. More

by alicepicchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
July 30, 2021

Great service from Mike! Courteous and efficient. Answered all my questions clearly and thoroughly. Also have me good recommendations for body work that I needed More

by Peg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
July 30, 2021

The dealership is outstanding. Brian Haske was friendly, helpful and thorough. They need a better review service though. The review process on dealer rater is more cumbersome than it needs to be. More

by rtaudifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haske
July 29, 2021

Repaired on time and called once completed. Small movie clip is always interesting. Car was towed in and tow driver located someone to take it from him quickly. Good experience overall. More

by MBRKHLDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
July 29, 2021

Brian was very professional and friendly. The service was done within the specified time estimate. Good experience all around! We made a good choice buying a Q5. More

by Jlthomas508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Haske
July 29, 2021

Great experience - timely; Still having problem with booking. I had booked the appointment on-line but it wasn't in the system. They still got me in and out, but then received notification that I missed More

by theschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
July 27, 2021

Scheduled maintenance online. Got there 30 minutes early and they were already expecting my arrival. No fuss transaction with the maintenance expert. Sales were able to help me also with my Audit Connect ve More

by alainmdrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
July 27, 2021

Only issue they did not turn of the need service- so when I start the car it always dings and show need service I will come and get this handled when I am I. The area More

by SHERRYMARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
July 26, 2021

Rick was great with communication and was able to get me a loaner when the car needed more time. Really appreciated the texting of updates. More

by Oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
...
148
...