Audi Hoffman Estates - Service Center

They were awesome! We had an issue with our convertible top, and they got us in and out in a short period of time! We were very happy with the service and results! top, and they got us in and out in a short period of time! We were very happy with the service and results! More

I was really pleased with the service I received and I I was really pleased with the service I received and I will continue to give this dealership my business. I’m looking to purchase or lease a new veh I was really pleased with the service I received and I will continue to give this dealership my business. I’m looking to purchase or lease a new vehicle and your first on my list to shop More

Issue with Bluetooth was noted on intial apt. request but wasn't addressed until 2nd visit. Technician didn't evaluate until 2nd visit so I ended up having to leave vehicle. wasn't addressed until 2nd visit. Technician didn't evaluate until 2nd visit so I ended up having to leave vehicle. More

I brought my Q7 in for repair of the window shade clip. I was offered a loaner but waited in the waiting area. Very professional service and helpful staff I was offered a loaner but waited in the waiting area. Very professional service and helpful staff More

I purchased my car new from Audi Hoffman Estates and was recently there for the 40k scheduled service. The staff is very accommodating, polite and professional. The waiting area is clean, comfortable and th recently there for the 40k scheduled service. The staff is very accommodating, polite and professional. The waiting area is clean, comfortable and the snacks, coffee and water are well stocked.I highly recommend Audi Hoffman Estates for your car purchase and service. More

Brought my A3 for issues with the sensor warning lights. Given a good look over and resetting was determined to be the cause. May need further attention and will wait for the recall letter from Audi. Given a good look over and resetting was determined to be the cause. May need further attention and will wait for the recall letter from Audi. More

Excellent repair and customer service. The video of repair was a nice bonus. All work was done in a timely manner. There is a pleasant environment in the waiting room. repair was a nice bonus. All work was done in a timely manner. There is a pleasant environment in the waiting room. More

I really like the Audi Hoffman States dealer because the service is fast and efficient. This time was the first that they didn’t do a vacuuming inside before they gave me the car clean but because never hap service is fast and efficient. This time was the first that they didn’t do a vacuuming inside before they gave me the car clean but because never happened before, I wanted to bring to your attention. Out of that, every thing moved smooth and fast. Thank you for take care of my vehicle More

Excellent customer service. Waited for service in a comfortable environment. Enjoyed looking at the cars in the showroom and speaking with my sales person. Thank you! comfortable environment. Enjoyed looking at the cars in the showroom and speaking with my sales person. Thank you! More

Outstanding professional service. Even had the mechanic do a personal walk around video of what was wrong and what he did to fix it! Rick Kelstrom, the service advisor, kept me informed of the progress, a do a personal walk around video of what was wrong and what he did to fix it! Rick Kelstrom, the service advisor, kept me informed of the progress, and was very personal and professional and he personally grabbed my papework and saved me time on my checkout. Best experience yet at a car dealer. 10 stars out of 5! More