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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,815 Reviews

3,815 Reviews of Audi Hoffman Estates - Service Center

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April 22, 2021

Very good inspection. Did not try to sell things not needed. Made worth wile recommendations. Flushed fuel system and car now performs like a rocket. The car is the fastest it has ever been. Big impr More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 22, 2021

Great service department, work done in a timely fashion. Provided with a loaner on short notice. Would highly recommend this dealership. Will continue to be a loyal customer. More

by ROMAN0504
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 21, 2021

Excellent work! fast turn around. Got a loaner for servicing replacing the windshield. Got my car back squeaky clean as well! Will definitely coming back for future need More

by dtruongt9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
April 20, 2021

Dropped off the car for emission repair work. Excellent service, friendly staff, very clean place, and they even detailed the car. Dealt with Brian in service departments. More

by T Mak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service
April 20, 2021

We drive to Hoffman Audi for our sales and service needs vs going to closer Audi Dealerships in the area. Reason why is that Hoffman Audi treats their customers as family vs being just a sale like other dea More

by SANGER26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Nicolette Grivas
April 20, 2021

The dealership is great about making sure I’ve got a loaner car, and this round is forgot my little league gear in the car in for service. My service manager Tim actually sent a porter to my home and ha More

by N8KNZNGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim was my service manager actually , Rick Kelstrom, Mike Colles
April 19, 2021

Great service as usual. Always explains in detail what is required. Courteous and listened to my needs. Will always go back for my service needs. More

by Cardasal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
April 17, 2021

Mike Colles & Rich did a great job on the recent work completed on my A-8. The issue was fixed properly & quickly, thank you again! More

by Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich the Technician , Mike Colles
April 15, 2021

I Received my 40k service on my A4. Amazing service team and great service. Really happy with my decision to choose this dealership. Quality, friendly, timely and professional. More

by aohrnberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
April 15, 2021

Mike got our loaner and had the car ready and waiting on time. Interior and exterior were both cleaned properly. Mike also cleared up miscommunication with initial service request. Good job. More

by Thorj56
Recommend Dealer
Yes
Employees Worked With
Mike Colles
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