Audi Hoffman Estates - Service Center

Fantastic service! Drove an hour to get to this dealership because of the amazing service they offer. Was very pleased and will continue to use this dealership. dealership because of the amazing service they offer. Was very pleased and will continue to use this dealership. More

We drove an hour to bring our Audi to this dealership for service since we haven’t been pleased with our local dealership’s service department and we are so grateful we did! This will be our only dealership service since we haven’t been pleased with our local dealership’s service department and we are so grateful we did! This will be our only dealership that we will work with from now on. Great, timely service. Detailed information and video were texted to us about our vehicles. Top notch! More

Great setup, appointments, loaners, call in staff. Updates are emailed and texted. Video of suggestions. First class stuff all around. Staff is welcoming, polite, and the total experience is a model f Updates are emailed and texted. Video of suggestions. First class stuff all around. Staff is welcoming, polite, and the total experience is a model for others. More

Loved the service video of the work performed. My car was done when they told me. Blah blah blah blah blah blah blah blah blah 25 word min is too much!!!!!! done when they told me. Blah blah blah blah blah blah blah blah blah 25 word min is too much!!!!!! More

Fantastic diagonals and service. Brian is a great service representative and the techs are awesome and finding problems and fixing them. All my services have been great! representative and the techs are awesome and finding problems and fixing them. All my services have been great! More

Ricky was outstanding. Explained everything to me and delivered on his promise to get me out of there in enough time to make another appt! Excellent service all the way around! delivered on his promise to get me out of there in enough time to make another appt! Excellent service all the way around! More

Check in was fast and friendly done in 12 minutes. I checked in and used a curtsy car for the day. I was contacted before and after service done. Mechanic sent video after job completed. Very satisfi checked in and used a curtsy car for the day. I was contacted before and after service done. Mechanic sent video after job completed. Very satisfied. More

Great service ! Can’t say enough about Rick. First Class ! I wouldn’t buy from anyone but Audi Hoffman Estates in the Chicago area. I’ll be back ! ! I wouldn’t buy from anyone but Audi Hoffman Estates in the Chicago area. I’ll be back ! More

Called and left a message to set up appt and never called back. After service was performed, I left a message about one issue. Never got called back. back. After service was performed, I left a message about one issue. Never got called back. More

I had great experience while visiting the Hoffman Estates Audi dealer. It was easy to make my appointment for service. They were on time and finished my oil change in the amount of time they told me it woul Audi dealer. It was easy to make my appointment for service. They were on time and finished my oil change in the amount of time they told me it would take. More