Audi Hoffman Estates - Service Center

Always fast, friendly service! I did not schedule an appointment for an oil change but was able to have the service done shortly after I arrived. Always a pleasure.. appointment for an oil change but was able to have the service done shortly after I arrived. Always a pleasure.. More

A 1 hr oil change took over 2 hours, and Every other time I came in for service I recieved a vehicle inspection breakdown of my vehicle detailing tire wear, brake wear, and any other deficient items that wer I came in for service I recieved a vehicle inspection breakdown of my vehicle detailing tire wear, brake wear, and any other deficient items that were noticed. I received nothing like this during this service. More

Very good inspection. Did not try to sell things not needed. Made worth wile recommendations. Flushed fuel system and car now performs like a rocket. The car is the fastest it has ever been. Big impr needed. Made worth wile recommendations. Flushed fuel system and car now performs like a rocket. The car is the fastest it has ever been. Big improvement. More

Great service department, work done in a timely fashion. Provided with a loaner on short notice. Would highly recommend this dealership. Will continue to be a loyal customer. Provided with a loaner on short notice. Would highly recommend this dealership. Will continue to be a loyal customer. More

Excellent work! fast turn around. Got a loaner for servicing replacing the windshield. Got my car back squeaky clean as well! Will definitely coming back for future need servicing replacing the windshield. Got my car back squeaky clean as well! Will definitely coming back for future need More

Dropped off the car for emission repair work. Excellent service, friendly staff, very clean place, and they even detailed the car. Dealt with Brian in service departments. service, friendly staff, very clean place, and they even detailed the car. Dealt with Brian in service departments. More

We drive to Hoffman Audi for our sales and service needs vs going to closer Audi Dealerships in the area. Reason why is that Hoffman Audi treats their customers as family vs being just a sale like other dea vs going to closer Audi Dealerships in the area. Reason why is that Hoffman Audi treats their customers as family vs being just a sale like other dealerships. For service Rick Kelstrom is the person any Audi Owner needs to go to for service needs. More

The dealership is great about making sure I’ve got a loaner car, and this round is forgot my little league gear in the car in for service. My service manager Tim actually sent a porter to my home and ha loaner car, and this round is forgot my little league gear in the car in for service. My service manager Tim actually sent a porter to my home and hand delivered the gear in time for my game. Greatly appreciated and classy move. More

Great service as usual. Always explains in detail what is required. Courteous and listened to my needs. Will always go back for my service needs. required. Courteous and listened to my needs. Will always go back for my service needs. More

Mike Colles & Rich did a great job on the recent work completed on my A-8. The issue was fixed properly & quickly, thank you again! completed on my A-8. The issue was fixed properly & quickly, thank you again! More