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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,857 Reviews

3,857 Reviews of Audi Hoffman Estates - Service Center

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April 01, 2021

Great service, was impressed by the video review at the end to reassure everything was completed. The waiting room was comfortable as well. Would highly recommend to others. More

by ROB.W.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
March 31, 2021

Best experience what ever have it with the dealership!! Very professional, knowledgeable staff , easy communication, great loners service, fast service, clean location, Perfect experience wit More

by p.chuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom
March 31, 2021

My experience was FANTASTIC. Rich P. was very sweet and did a great job in explaining what was done with my baby. Thank You Jo More

by jozilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich P. was fantastic. Please share this with him., Rick Kelstrom, Mike Colles
March 31, 2021

Rick is very professional and has excellent customer service skills. I am always pleased with the service that I received from Audi in Hoffman states. More

by VEROMORMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
March 31, 2021

I own a 2019. Audi A6 had the alternator replaced on 3/27/21 . Brian Haske the service Consultant was very helpful , I am very satisfied with the service. Thank you, Victor Zambetti More

by vic z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
March 30, 2021

Very professional team, was treated well all the questions was answered , also great price. Audi Hoffman Estates will be my future service dealer from now on More

by Ion C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
March 29, 2021

Great service. Fast and so what they say!! Quick video of the car afterwards as a summary. All very cool!! Will always come back whenever I need service! More

by DRIZZT6139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
March 29, 2021

Great job. Timely service. Thank you for getting me in and out fast with a loaner. Also, when my meetings ran long it was no issue at all to return the loaner the next morning. More

by Investor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Haske
March 29, 2021

The web site did not work well to make an appointment. Also, I could not login to the service schedule page. It required me to accept cookies by popping a message. I changed the setting of my browser to a More

by YO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
March 29, 2021

I think the staff here is the nicest and most accommodating of any automotive dealer that I have encountered. They go out of their way to ensure complete customer satisfaction every step of the w More

by TRICIA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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