Audi Hoffman Estates - Service Center

Mike was very straightforward with explaining what my car needed and that it would take time to get the parts. Rick helped me out at drop off. This experience was excellent and is part of what set Au needed and that it would take time to get the parts. Rick helped me out at drop off. This experience was excellent and is part of what set Audi apart More

Everyone that I worked with was very helpful - got me on my way and checked out very quickly! Thank you and I will be back! my way and checked out very quickly! Thank you and I will be back! More

Rick kept us updated with the status of the vehicle service/updates and provided a loaner when the anticipated time to complete the service grew long. service/updates and provided a loaner when the anticipated time to complete the service grew long. More

Took a long time to pass emissions. Had to pay too much ; not happy with the fact that dealership doesn’t know how to pass emissions ; not happy with the fact that dealership doesn’t know how to pass emissions More

Staff member Brian Haske was accommodating and helpful. An unfortunate bookkeeping error in billing left the experience awkward and unresolved. Still hoping for a happy ending but work and care by staff An unfortunate bookkeeping error in billing left the experience awkward and unresolved. Still hoping for a happy ending but work and care by staff was outstanding. More

New addition to service team is a hit. Brian recently joined Audi Service team and provided 5 star service and attitude during my recent visit. Thank you Brian and Audi Hoffman Estates for continued qua joined Audi Service team and provided 5 star service and attitude during my recent visit. Thank you Brian and Audi Hoffman Estates for continued quality and outstanding customer service!! More

Always great people to do business with. The best Audi service in the Chicago area. Honest, no pressure assessments and work. Definitely worth the visit service in the Chicago area. Honest, no pressure assessments and work. Definitely worth the visit More

Service manager was very good polite explained everything and offered a loaner car which we did. Are car was finished in amount of time what was quoted and offered a loaner car which we did. Are car was finished in amount of time what was quoted More

Brian did well. He is new. But my hood was not closed and opened on ride home. Bad. Car was dirty. Not good. Repairs were good. and opened on ride home. Bad. Car was dirty. Not good. Repairs were good. More

Appreciated the fast service. Good team to work with. They did a wonderful job exaining things. Would recommend to any one. will be back here again They did a wonderful job exaining things. Would recommend to any one. will be back here again More