Audi Hoffman Estates - Service Center

Very professional, fast service. Very knowledgeable pro service consultant. All job was done in timely manner. My first maintenence appointment was very pleasant experience. Would recommend to anybody. service consultant. All job was done in timely manner. My first maintenence appointment was very pleasant experience. Would recommend to anybody. More

Rick, as always, was the utmost professional, and very helpful. Everyone was super conscious of covid protocols. I have an older car, and it would be easy to make lots of unnecessary service recommendat helpful. Everyone was super conscious of covid protocols. I have an older car, and it would be easy to make lots of unnecessary service recommendations, and this service department did NOT do that. Getting the loaner was a breeze, just don't leave with the keys! More

Andy is the best. Always treats me and my A8 well. Good availbility of loaner cars. I love the video app that messages me the result of the repair availbility of loaner cars. I love the video app that messages me the result of the repair More

This was only the second time that I have taken the vehicle in for service. Once for oil change and this last time for recall repair. Getting a convenient appointment time was easy for each occasion vehicle in for service. Once for oil change and this last time for recall repair. Getting a convenient appointment time was easy for each occasion and the service personnel were both friendly and capable. The video analysis provided for the multi-point inspection was a nice bullet point list to have for review. More

This is the second maintenance visit I’ve had with Audi - Hoffman Estates. Both experiences have been wonderful! Everyone is polite and professional. The service was provided in a timely manner. Hoffman Estates. Both experiences have been wonderful! Everyone is polite and professional. The service was provided in a timely manner. More

An awesome experience. Everyone is so professional when dealing with costumer. You are constantly updated about your vehicle. The Service department is so clean and so as the waiting area. dealing with costumer. You are constantly updated about your vehicle. The Service department is so clean and so as the waiting area. More

Great team, and always a good experience. 30k service, winter tires put on and quick fix to some faulty parts. Thank you to the Audi team! winter tires put on and quick fix to some faulty parts. Thank you to the Audi team! More

Rick kelstrom is top notch in customer service. Yearly vehicle service was completed quickly. I was assured a periodic brake squeak not found today will be addressed. vehicle service was completed quickly. I was assured a periodic brake squeak not found today will be addressed. More

Andy was very helpful! Called with updates, pricing and expectations. Was thorough and helpful! Thank you for your assistance and follow up on Wednesday! Thanks! expectations. Was thorough and helpful! Thank you for your assistance and follow up on Wednesday! Thanks! More

Excellent throughout...... sales and service.Entire team Excellent throughout...... sales and service. Entire team very welcoming and cooperative. All aim to provide complete information about sales, leasin Excellent throughout...... sales and service. Entire team very welcoming and cooperative. All aim to provide complete information about sales, leasing or service afterwards. Nice doing business there. Ok More