Audi Hoffman Estates - Service Center

They are excellent and professional. I haven’t had a bad experience at Hoffman Audi. This visit was for 115K scheduled maintenance, I added a detail to that request. My 2012 looks and acts brand new! experience at Hoffman Audi. This visit was for 115K scheduled maintenance, I added a detail to that request. My 2012 looks and acts brand new! More

Car was in the Audi shop for wheel and tire service and alignment. About ten miles after I left the Audi dealer, the tire warning light came on. This caused me to stop at a gas station to check if it was alignment. About ten miles after I left the Audi dealer, the tire warning light came on. This caused me to stop at a gas station to check if it was safe to drive and not damage something or call a tow. Front tire spec is 38 lbs, rear tire spec is 41 lbs. All tire pressures read 33.6 to 34..5 lbs(not the Audi spec). Basic problem here... Audi never set the right tire pressure or set the pressure in the car computer. I am 74 years old with bad knees and don't like fixing stuff that is so basic and should have been done right and/or doublechecked by this dealer. One star service. More

Ted has always taken great care of his customer and ensures they are satisfied and problems are solved. Scheduling is a challenge via the admin is a challenge as they don't understand the problems or ensures they are satisfied and problems are solved. Scheduling is a challenge via the admin is a challenge as they don't understand the problems or know who you are. When I call in Mike and Ted know who I am right after the introduction. More

Service was nice and on time. Mike is good and promptly got the job done timely as promised. Overall very happy with service and dealership. got the job done timely as promised. Overall very happy with service and dealership. More

Very fast, kept me informed and they practiced good Covid restrictions. I felt perfectly safe waiting for my car. I would recommend this dealership to friends. restrictions. I felt perfectly safe waiting for my car. I would recommend this dealership to friends. More

Dear AudiPlease give my sincere thanks to Ted. I never Dear Audi Please give my sincere thanks to Ted. I never had a bad experience, All I have to do is call Audi and everything is taken care of hassle Dear Audi Please give my sincere thanks to Ted. I never had a bad experience, All I have to do is call Audi and everything is taken care of hassle free. Ted in Service is the greatest. ARBarsanti More

Appreciate the great service and responsiveness of getting in and out of the dealership. Was able to receive a quick drop off back to my home while service was getting down. getting in and out of the dealership. Was able to receive a quick drop off back to my home while service was getting down. More

Perfect service! Timely and well done. Would certainly be back for any new repairs or service related items. Yes t was a simple in and out process be back for any new repairs or service related items. Yes t was a simple in and out process More

Service was nice and on time and good quality. Andy was great. His follow through was nice and the car was ready as promised. Great job! great. His follow through was nice and the car was ready as promised. Great job! More

Nice friendly and fast as always. Easy to get work done when your techs and service know what they're talking about and willing to help. They help you save money by suggesting alternatives if there are any when your techs and service know what they're talking about and willing to help. They help you save money by suggesting alternatives if there are any. Been a customer for over 6 years and will continue to be. More