Audi Hoffman Estates - Service Center

Very friendly staff and quick service! They even washed my car without asking. Also all my questions about future service were quickly answered. Happy to refer to my friends! my car without asking. Also all my questions about future service were quickly answered. Happy to refer to my friends! More

First time Audi buyer and I was treated like a King Awesome experience, everyone was so professional and polite. They even e mail you every step of the way King Awesome experience, everyone was so professional and polite. They even e mail you every step of the way More

Rick is amazing. He greeted us with a smile. And made sure everything was covered before I left the vehicle. I really feel like family when I come to the dealership. I wouldn’t go anywhere else sure everything was covered before I left the vehicle. I really feel like family when I come to the dealership. I wouldn’t go anywhere else More

The team at Audi Hoffman Estates is terrific. Friendly and efficient, they always provide top notch mechanical and customer service. You always know what to expect as they explain the service and pricing and efficient, they always provide top notch mechanical and customer service. You always know what to expect as they explain the service and pricing up front. The service tech provides a complete video overview and any optional extras are discussed before work proceeds. I wouldn’t trust my A4 to anyone else. More

I came in for routine service. They were on time, friendly, explained things and wore their masks (unless sitting at desk alone). As for anyone else working they were walking around and not wearing friendly, explained things and wore their masks (unless sitting at desk alone). As for anyone else working they were walking around and not wearing a mask. More

Easy to schedule, supplied a loaner given the time needed to complete the services and great work. In times like this, being able to walk in in out in 5 minutes adds value. to complete the services and great work. In times like this, being able to walk in in out in 5 minutes adds value. More

Service team was Efficient, informative, friendly, quick, set expectations Did not receive the call back from sales in how to register the 2019 A8L I just bought. set expectations Did not receive the call back from sales in how to register the 2019 A8L I just bought. More

I was very pleased with my experience at the Audi Hoffman Estates dealership. From the initial greeting to the explanation of how my recall appointment would be handled to being ushered to a very comfortable Estates dealership. From the initial greeting to the explanation of how my recall appointment would be handled to being ushered to a very comfortable lobby was very efficient and friendly. My car passed the mechanical check up and in about 45 minutes I was confidently on my way in a very clean Audi. This has been a typical experience for me over the years. Keep up the good work. Thank you. More

Ted helped me with my service this time and made sure my car was fully serviced what was due to keep current and gave me a loner while the service was done. He went beyond to assist me. car was fully serviced what was due to keep current and gave me a loner while the service was done. He went beyond to assist me. More

Original problem was fixed but it resulted in another problem that will require a return trip to dealership to get repaired. Avoidable inconvenience but I am sure it will be resolved problem that will require a return trip to dealership to get repaired. Avoidable inconvenience but I am sure it will be resolved More